Nebraska Public Power District Network Operations Center Technician I/II/III in York, Nebraska
Network Operations Center Technician I/II/III
York, NE, US, 68467-0608
Nebraska Public Power District (NPPD) has an immediate opening for a Telecommunications Analyst I/II/III located at York Operations Center in York . Position closes May 12, 2021 at 11:59 pm Central Time.
Telecommunications Analyst I is the entry level position for those qualified but with little prior experience. The incumbent will be the first responder for faults related to Bulk Electric System SCADA, Bulk Electric System piloted relaying, the Nebraska Statewide Radio System, as well as all NPPD telecommunications equipment and systems. This includes after hours response via callout. Analysts are required to carry a cell phone and/or pager.
The incumbent will be responsible for coordination and tracking of all telecommunications related issues as reported by customers, other business units, and telecommunication engineers/technicians.
This position is responsible for monitoring and reviewing various management systems. This includes documentation, analysis, and coordination to resolution of complex problems.
Additional duties included by incumbent include but are not limited to:
Follow and maintain all security procedures and practices as related to responsible systems
Tutor and mentor telecommunications technicians
Due to requirement to meet customer service level agreements living distance from the Technical Operation Center is required to be less than 30 minutes.
Education, Training and Experience
Bachelor’s degree in Electronics, Engineering, or related field (OR) an Associate’s degree in Electronics, Engineering, or related field.
Licenses and/or Certifications
Essential Duties & Responsibilities
Monitoring of real-time and logged network management systems.
First response for Bulk Electric System SCADA failures, Bulk Electric System piloted protective relaying, the Nebraska State Radio System, and all Telecommunications equipment and systems.
Track and coordinate telecommunications troubles.
Track and coordinate telecommunication projects assigned to the operations group.
Follow all change management and security procedures/practices. This includes various NERC standards as well as industry best practices.
Serve as a technical resource for telecommunication technicians/engineers as well as other business units.
Responsible for monitoring and frontline troubleshooting of NPPD critical telecommunications systems supporting the Bulk Electric System (BES), Centralized Customer Care Center (CCCC), Security Operations Center (SOC), and Nebraska Statewide Radio System.
Responsible for monitoring and frontline troubleshooting of NPPD’s corporate IP network including all WAN/LAN systems.
Responsible for compliance of remote access control to secured systems.
Accountable for other duties as assigned.
Employees & Teamwork/Diversity & Inclusion
Public Service/Environmental Stewardship
Salary Information - Nebraska Public Power District offers a competitive starting salary with opportunities for growth.
Pay Grade - 11 Non Exempt
12 Non Exempt
13 Non Exempt
Typical Pay Grade Starting Salary Range: Telecommunications Analyst I $30.17 - $38.10 Hourly
Telecommunications Analyst II $34.00 - $42.94 Hourly
Telecommunications Analyst III $38.13 - $48.16 Hourly
Travel Required: Up to 25% (With no or minimal overnight stays, less than 3 per month, typically within state of Nebraska) Travel required may fluctuate by business need. This is an estimate and will be discussed further with candidates that receive an interview.
Nebraska Public Power District offers a competitive starting salary and an excellent benefits package including medical and dental insurance, 401K retirement plan, paid holidays, paid vacation, paid medical, training opportunities and more.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District.
Nebraska Public Power District is an Equal Opportunity Employer
We are an Equal Opportunity Employer who values the contributions of its diverse work force. We are only legally able to hire persons who are 1) a United States citizen or national, 2) a lawful permanent resident of the United States, or 3) an alien legally authorized to work in the United States.
Hiring Philosophy (https://www.nppd.com/careers/hiring-philosophy)
E-Verify Participant (https://docs.nppd.com/EVerifyParticipant.pdf)
Right to Work
Pay Transparency Nondiscrimination Provision