New York Power Authority Temporary Change Management Assistant in White Plains, New York


The Change Management Assistant (temporary) will support two aspects of NYPA’s change management program – change communications and change management consulting.

  • The change communications area will launch a broad-based, multi-month communication and engagement program to create awareness and understanding of NYPA’s strategy and evolving business model at all sites and throughout all business units. The program will include campaigns that introduce and explain the strategy, reinforce the strategy and address the change that the strategy and the new Enterprise Agility business model will create. This position will support the design and roll out of each of these campaigns.

  • The change management consulting area provides change management guidance, tools and methods to projects and departments creating and/or experiencing significant change. The primary objectives of this area are: to ensure that the drivers of change are understood; that employees are aware of what is expected of them in the changed environment; that areas of potential resistance to change are identified and mitigated; that change objectives are met; and that the change is sustained. This position will support the change management interactions and interventions with staff of numerous business units.


  • Assist in the planning and execution of strategy and change communication events across NYPA.

  • Assist in the development of multi-media approaches to deliver strategy and change messages.

  • Support the development of a change agent network.

  • Assist in the identification and assessment of key stakeholders for projects.

  • Conduct stakeholder interviews to identify potential areas of resistance and assist in developing and deploying mitigation plans.

  • With support, lead small change management efforts.

  • Work with the Director Change Management and other change management staff to coordinate meetings, prepare meeting materials and capture and publish meeting notes.

  • Assist in the design and development of the Change Management SharePoint site; assist in the maintenance of site content.

  • Assist VP Enterprise Excellence and other Enterprise Excellence managers as needed.

Knowledge, Skills and Abilities

  • Strong organizational skills

  • Ability to support project teams

  • Effective written and oral communication skills

  • Ability to prepare and facilitate sessions in change-related workshops

  • Basic understanding of the utility industry; NYPA-specific experience preferred

  • Competence with Microsoft Office Suite including Word, Excel, and PowerPoint; as well as SharePoint and Tableau.

  • Strong analytic skills

  • Ability to work both independently and in a team environment

  • Ability to think creatively

Education, Experience and Certifications

  • Bachelor's degree in Psychology, Organizational Psychology/Leadership, Communications or similar; graduate work a plus

  • Six to 12 months experience in change management activities in team environment

  • Experience in stakeholder interviewing and synthesis of results

  • Experience in facilitating feedback sessions

Physical Requirements

The New York Power Authority is an Equal Opportunity Employer