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Eversource Energy
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Westwood, Massachusetts
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programs to develop a diverse, empowered and engaged workplace focused on safely delivering great customer service.
+ Develops and implements strategies designed to create an environment that drives maximum
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Eversource Energy
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Westwood, Massachusetts
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). This role ensures efficient and effective coordination of customer service issues between the Company ... implements the strategic plan for the department which addresses achieving target customer service levels and
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Eversource Energy
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Westwood, Massachusetts
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. Subject matter expert on customer service operations in support of call center, billing, and credit collections functions. Subject matter expert on customer service systems, tools, and applications. Serves as
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Eversource Energy
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Westwood, Massachusetts
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understanding of customer service excellence within a high volume, fast paced environment. You will also lead
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Eversource Energy
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Westwood, Massachusetts
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day-to-day coaching and performance management/assessment.
• Strong customer service and ... solutions. Experience working with or supporting customer service, and energy efficiency applications
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Eversource Energy
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Westwood, Massachusetts
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performancemanagement/assessment.
+ Strong customer service and teamwork skills.
Customer-first orientation and ... processes in place to deliver on our customer promise and provide superior customer service
Be a role
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Eversource Energy
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Westwood, Massachusetts
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customer promise and provides superior customer service
+ Be a role model for the team on delivering superior customer service
Compensation and Benefits
Eversource offers a competitive total rewards
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Eversource Energy
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Westwood, Massachusetts
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Proactively seek out opportunities to improve business performance and customer service.
Respond positively
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Eversource Energy
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Westwood, Massachusetts
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opportunities to improve business performance and customer service.
+ Respond positively to new demands or
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Eversource Energy
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Westwood, Massachusetts
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seek out opportunities to improve business performance and customer service.
+ Respond positively to
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Eversource Energy
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Westwood, Massachusetts
...
seek out opportunities to improve business performance and customer service.
+ Respond positively to
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Eversource Energy
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Westwood, Massachusetts
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. Experience and/or aptitude in customer service also desired.
Compensation and Benefits:
Eversource
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Eversource Energy
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Westwood, Massachusetts
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performance and customer service.
+ Respond positively to new demands or circumstances
+ Exhibit a “can-do
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Eversource Energy
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Westwood, Massachusetts
...
_
Proactively seek out opportunities to improve business performance and customer service.
Respond positively
...
