Troops to Energy Jobs

Job Information

National Grid US Director, UK Senior Manager, Architect, Enterprise - Site Reliability in Waltham, Massachusetts

About us

National Grid is hiring an Enterprise - Site Reliability Architect for our Enterprise Architecture group in Waltham, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

Global Enterprise Architect – Site Reliability will be a senior member of Enterprise Architecture team providing Strategic & Technical Direction and Architectural Expertise to support National Grid’s Digital Technology effort and provide expertise in creating Reliability at Scale Development, Infrastructure, Security, IT Operations utilizing DevOps, DevSecOps, DevQASecOps, DataOps, AIOps techniques.

Key Accountabilities

  • Create Global Strategy and Target State Architecture for Site reliability Engineering Architecture utilizing DevOps, DevSecOps, DevQASecOps, DataOps, AIOps techniques. Establish current and long-range technology direction and roadmap.

  • Define Reliability at Scale Architecture, best practices, standards and patterns and oversee the implementation of the same

  • Set guidelines, guardrails and policies for Site Reliability and DevOps. Define standard tooling.

  • Perform analytics on previous incidents and usage patterns to better predict issues and take proactive action.

  • Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands

  • Champion a DevOps model so that services are automated, reliable and elastic across all platforms

  • Troubleshoot priority incidents, facilitate blameless post-mortem

  • Provides technical direction for the design of complex and large-scale systems solutions to effectively implement the created strategy.

  • Authors complex macro (and micro where applicable) level technical designs that define how the functional requirements will be technically enabled.

Supervisory/Interpersonal- Experience Required

  • Good presentation and communication skills with a high degree of comfort with technical and business audiences.

  • Experience working with stakeholders to identify relevant requirements and understand how those requirements fit into the broader enterprise context for the application/platform.


  • Bachelor’s degree in computer science, computing, science, mathematics or related discipline

  • Well-versed with IT fundamentals including project delivery methodologies like Agile and Waterfall, IT investment/portfolio management, Enterprise Architecture, information risk management, ITIL, and Service Management

  • Have used architecture tools such as System Architect, Rational Rose, Casewise, Aris or equivalent

  • Additional professional qualifications or membership of relevant body/society is desirable

More Information

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.