National Grid Manager, Non Complex Contract Management - Gas in Waltham, Massachusetts

_About the Position:_

National Grid outsources a significant portion of their construction and maintenance work plan. National Grid Capital Delivery (CD) and operations delivers over 3 billion dollars in electric and gas capital construction annually to ensure safe and reliable energy solutions for our customers and communities.

Within CD, Contracts & Commercial provides safety conscious best in class contractor resources to perform the work while maximizing value and minimizing cost. The Non-Complex Contract Management team within it manages adherence of contract terms, issue resolution, and contract performance.

The manager for Non Complex Contract Management supports the business in overall management of the contractors and has overall responsibility for the management and performance of the Non Complex Contract Management Team, including allocation of team responsibilities to enable long-term relationships and more efficient ways of working, act as part of the escalation route and support network for governance and contractor engagement, and monitor performance against financial and non-financial objectives.

This opening is for Manager of Non Complex Contract Management – Gas.

_Position Responsibilities (including but not limited to):_

Contract Management

  • Manage 5 to 9 contract specialists.

  • Manage contract specialist team throughout the post-award contract management process, including change control, internal and external communications, and review of performance against contractual obligations. The manager also has responsibility for the optimum allocation of work between members of the contract team to ensure resources are utilised efficiently and effectively.

  • Develop, manage, and support value added commercial and contractual vendor relationships. Manger leads team to drive best value through commercially focused management of established contracts while holding contractors accountable for highest quality and safety standards that fully support SHES standards and the company objectives, strategies and policies.

  • Provide overall support and guidance to the key stakeholders in cost and budget management. Provide narrative and reporting to stakeholders throughout multi year forecast and work plan development, fiscal year execution, and contract lifecycle.

  • Meet goals and objectives as set forth by leadership in Capital Delivery.

  • Operate and manage to target OPEX and CAPEX budgets.

  • Provide key delivery stakeholder guidance through changes in processes and implementation of new management systems (e.g., Capital Delivery integrated work management tools, Gas Business Enablement, SAP, Maximo, etc)

  • Ability to deliver on tactical challenges of shifting needs for critical resources and maintain strategic focus on the long term goals for Contract Management. Lead during times of organizational change and ambiguity.

Stakeholder Management

  • Consistent and active communication throughout all levels of the organization.

  • Issue resolution – work with contractors and internal stakeholders on a variety of issues. Influence optimal solution.


  • Manager of Contract Management will have direct reports across regions and this position will require travel outside “home base” region, such as Waltham, Albany, Syracuse, Brooklyn and Long Island. Expected overnight travel should be < 25 - 35% of the time.

Storm Support

  • Support Securing Resources team during major weather events in New York & New England. Responsibilities could include procuring, processing, or tracking contractor crews. Storm support is required 365 days a year and may involve weekend and holiday work as needed

_Knowledge & Experience Required:_

  • Experience managing and integrating the work of a functional discipline and demonstrates the ability to provide direction, structure and effective resourcing to enable team to perform at their best.

  • Strong interpersonal and communication skills, capable of leading and influencing across internal and external stakeholders, negotiation, and clear communications. Possesses the ability to guide people affected by a decisions; know what’s happening and is able to clearly articulate reasons for a decision. Must be a leader and strong influencer.

  • Expert level knowledge and skills in interpreting contract terms, negotiating and managing contractors to the terms, expertise in written and oral communication, able to communicate and present to all levels of the organization. Ability to lead team through the conflict resolution and experience in closing out issues and negotiations.

  • Understands theory behind policies and processes and demonstrates the ability to challenge existing processes and ways of working e.g. taking action to avoid future crisis or create opportunities to improve existing practices. Ability to lead team through development of baseline process and metrics for measurement of internal process and contract performance. Must be a change agent.

  • Demonstrated skills in human resource management, including developing others and mentoring individuals.

  • Background in Construction and or Construction Contract Management a plus


  • 5 years construction contracting experience or similar years’ experience in management of contracting functions.

  • Bachelor’s degree

  • Master’s degree preferred (MBA)

  • Proficiency – Microsoft Office applications – more advanced Excel and PowerPoint skills are a plus

  • Self-managed, decisive, able to prioritize, organized, and articulate

  • Further skills that would be a plus: PEX, Six Sigma, Capability Maturity Model best practices, earned value management, EVMS, certifications in contract management, project management, JD, other relevant disciplines.

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/National Grid is an equal opportunity employer thatvaluesa broad diversity of talent, knowledge, experience and expertise. We foster a culture ofinclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to bean affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team./


Job: *US Complex Capital Delivery

Organization: *Proj Mgmt & Constr

Title: Manager, Non Complex Contract Management - Gas

Location: MA-Waltham

Requisition ID: 20181762