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National Grid Lead Data Analyst, Outdoor Lighting in Waltham, Massachusetts

About us

National Grid is hiring a Lead Data Analyst, Outdoor Lighting for our New England Electric Systems Engineering department in Waltham, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

Transmission and Distribution Line Engineering & Standards is seeking a Lead Data Analyst for Outdoor Lighting (OL) team. The candidate should maintain a high level of managerial knowledge and technical experience. Has a broad technical depth in multiple, related fields sufficient to lead programs or projects. Understands well defined goals and sets priorities to reach them. Knowledgeable in business policies affecting the division/area and makes difficult decisions in a timely manner while balancing internal client and external customer needs.

Key Accountabilities

Build strong strategic relationships with key stakeholders such as Jurisdictions, Operations, Customer Service, Regulatory, Pricing, Risk & Insurance, Distribution Design, Engineering Standards and IS – to deliver high impact and customer satisfaction.

Manage and lead the Company LED Conversion Program from start to finish.

Ensure accurate and timely reporting on progress of Outdoor Lighting (OL) initiatives including milestone achievement, budget, KPI delivery and risks to maximize adoption.

Assist in timely customer street light asset sale, maintenance & new construction requests. Improve Municipal Street Light Purchase process to build company’s reputation.

Advocate for the “voice of the customer” and mobilize National Grid’s functional areas to balance desired outcomes of individual customers with the commercial interests of the company and impact to entire customer base.

Administer and improve inventory and billing systems and processes. Continuously assess and manage daily tasks with the understanding that system and process issues may arise that require immediate attention and resolution.

Identify, design and implement enhancements to existing policies, processes and systems to improve efficiency and performance related to all aspects of Outdoor Lighting (OL) efforts.

Participate and/or represent Outdoor Lighting (OL) New England on project teams working on various corporate initiatives to improve efficiency and customer service.

Maintain and provide training and direction for the current systems used to support the NE street lighting operations.

Ability to assist and/or testify in a regulatory filing.

Supervisory/Interpersonal- Experience Required

  • Strong interpersonal skills including negotiations and communications.

  • Ability to influence key stakeholders and lead a group even where the role holder has no direct authority.

Qualifications

Bachelor's degree preferred or relevant experience, and 7+ years of work experience

Must possess high level Excel, Powerpoint, Word, Sharepoint, CSS, GIS, Storms database skills.

Knowledge of relevant industry practice, standards and best practices.

Knowledge of outdoor lighting and the electric distribution system preferred.

Knowledge of current trends within the industry and developments in Outdoor Lighting.

Knowledge of National Grid's business operations, company policies and practices preferred.

Knowledge of standards, procedures and safety practices related in the fields of work.

Valid Driver's License to facilitate travel, as necessary.

More Information

This position has a career path which provides for promotional opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

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