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Job Information

National Grid Atlassian DevOps Administrator, Technical Delivery in Waltham, Massachusetts

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business

National Grid is hiring a Lead Software Engineer of Technical Delivery in our Waltham, MA headquarters.

Job Purpose

National Grid IT is currently seeking an innovative, adaptable, and results-oriented Atlassian Administrator to support and maintain Data Center instances of Atlassian tooling, including Jira, Confluence, Bitbucket, and apps for each Atlassian application.

The Atlassian Administrator will work with IT tool owners to integrate their tools with Atlassian tooling, and also with solutions & service development teams to resolve issues, keep the tools updated, and to enhance or extend functionality.

Key Accountabilities

  • Execute full lifecycle software development including writing well-designed, testable, efficient code and integrating software components into a fully-functional software system.

  • Leverage existing software and hardware deployed as part of the existing IT estate while experimenting with the creation of new applications/frameworks to inform future strategic direction.

  • Produce specifications and determine operational feasibility by documenting and maintaining software functionality.

  • Develop software verification plans and quality assurance procedures.

  • Tailor and deploy software tools, processes and metrics.

  • Consult with end users to refine, redesign, and perfect proofs-of-concept.

  • Research and develop the latest technologies, including virtual reality, drones, wearables, artificial intelligence, machine learning, etc.


  • At least 5 years of software development experience and 2+ years of Atlassian administration experience

  • Basic scripting (any language) experience

  • Experience with cloud-based development, such as AWS or Azure

  • Proficient in database administration

  • Proficient in Agile development tools and methodologies

  • Self-motivated with strong leadership presence

  • Passionate about continuous improvement

  • Ability to influence, build relationships, and collaborate effectively

  • Excellent oral and written communication skills

  • Bachelor's degree in computer science/engineering or related field

More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.