National Grid Analyst, Third Party Attachments - New England in Waltham, Massachusetts
_About the Position:_
This position within Electric Systems Engineering is under the general direction of the Manager, Outdoor Lighting and Telecommunications Attachments and is responsible for supporting the licensing process, including applications, monitoring of design and construction, and billing. National Grid is required to allow access to 3rd party customers who make attachments to our solely and jointly owned Distribution Poles. This role will focus on supporting all day to day requests and project work in New York and will work closely with the New England Third Party attachment group. The responsibilities of this position includes but is not limited to: tracking license applications received; understanding regulatory requirements and assuring compliance; billing and tracking customer payments for annual rental costs and initial attachment costs; developing and creating status reports to monitor projects through Engineering Design and Construction; relationship management with internal stakeholders and external customers for scheduling and coordination; calculation of license rates and construction rates.
Position Responsibilities (including but not limited to):
Responsible for the thorough understanding and consistent, non-discriminatory application and monitoring of 3rd Party Attachment policies and procedures, and information systems within National Grid’s upstate New York (NMPC) jurisdiction including but not limited to:
Regulatory Reporting on 3rd Party Attachments
Coordination with Design Engineering
Billing accuracy and associated revenue reconciliations
Coordination with Customers on project status
Understanding of Standards, Attachment Licenses, and Legislation
Manage Joint Ownership relationship with other pole owners
Ability to develop positive working relationships, internally and externally with a focus on the resolution of customer concerns (often relating to billing or company performance) and fulfill National Grid’s contractual obligations
Manage necessary training and knowledge sharing for company personnel and customers to promote current technology, company standards, and innovative solutions to meet customer requirements
Assist in the development and implementation of asset and business strategies, policies and procedures within the upstate New York jurisdiction to assure National Grid meets customer requirements and maintains system reliability
Develop and report on specific performance indicators to be established and communicated between all responsible organizations to address:
Work flow management reports
Project budget, cost and schedule performance
Other business and audit required data reporting
Knowledge & Experience Required:
Working knowledge of the applicable OSHA, NEC/NESC and National Grid standards.
Project Management knowledge to work through internal and external issues associated with varied customer related project matters.
Understanding of safe/acceptable work practices related to OH and UG distribution facilities and communications space
Ability to understand contracts, orders, standards, engineering design drawings and technical information.
Understanding of National Grid’s design, process asset management, and billing systems that are associated with electric distribution infrastructure and systems.
Competent technical communication responsibilities for the development and deployment of Policies, Process Flows, Training instructions, Presentations, regulatory Information Request responses, proposed contract changes (i.e., MOU’s), etc.
Analytical skills to aggregate information from different systems, understand and coordinate data, and make decisions to prioritize and track decisions
Assist in the development and application of National Grid rates applicable to joint use and joint ownership, e.g., RPPS, attachment fees, associated rates for National Grid support services, etc.,
Understanding of legislative and regulatory directives relating to all aspects of the associated utility infrastructure attachments.
Provide the required support for the proper representation of National Grid’s position to regulatory and legislative staff in designated proceedings and associated regulatory Information Requests
Associate’s or approved Technical Degree in the fields of Engineering, Business Administration or equivalent 1-3 years qualifying experience. A Bachelor’s or other advanced degree or diverse utility management experience is preferred.
Understanding and experience with National Grid’s Enterprise and Customer information systems, specifically STORMS, GIS, PowerPlan, SAP, Business Objects
Strong overall PC skills with proficiency in MS Office Suite; specifically MS Excel, Access, Visio, Power Point, and Word.
Knowledge of budget process, financial accounting, customer relations and account management, engineering and design process, Operations, and associated procurement and regulatory processes.
Understanding of process improvement and problem solving techniques
Strong communication (verbal and written), contract negotiations and administration skills.
Creative contributor in a team environment while also self-motivated to promote continuous positive business change.
This position is one of National Grid’s career path roles which provide for promotional opportunities within and across salary bands as you develop and evolve in the position by gaining experience, expertise and acquiring and applying technical skills.
/*National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team. */
Job: *Electric Systems Eng
Title: Analyst, Third Party Attachments - New England
Requisition ID: 20180733
Other Locations: RI-Providence, MA-Worcester