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Arizona Public Service Supervisor IT Distribution Maintenance - SCADA in United States


The Supervisor IT Distribution Maintenance - SCADAleads the day-to-day activities of a team in the delivery and maintenance of quality information and communication systems solutions to support APS/Pinnacle West business processes that conform to IT guidelines and architectures. Manages a team of SCADA analysts who are responsible for supporting Distribution SCADA systems, data mapping of SCADA devices - line device and substation devices, SCADA device maintenance, SCADA device communication troubleshooting and SCADA device commissioning.

Minimum Requirements Bachelor's degree in Electrical Engineering or Computer Science or related field from plus eight (8) years of related experience with Distribution lineof business applications in the area of SCADA. In lieu of Bachelor's degree, a combination of education and experience equaling 12 years is required. Demonstrated leadership/lead skills required. Demonstrated experience in project management. Experience in information systems methodologies, systems guidelines and architectures, and technologies.

Preferred Special Skills, Knowledge or Qualifications Prior supervisory experience. High quality oral, written and presentation communication skills, interpersonal and people management skills. Experience in support of information systems applications, distributed environments, network architecture and sub-systems. Understanding of the company's organizational and operating structure. Familiarity with business units supported by IT and the services they deliver. Thorough understanding of IT process, procedures and deliverables. Excellent teamwork and collaborative skills.

Major Accountabilities 1) Ensures 24/7 client support for SCADA systems consistent with business partner agreements and expectations. Ensures preferred SCADA technical architecture and business requirements are balanced to provide effective information and communication systems solutions, sound architecture, and cross-system integration objectives.

2) Leads the team in the resolution of technical issues by identifying, recommending and implementing appropriate solutions.

3) Manages work group costs within approved budget. Continually works to improve department work processes.

4) Supports unit level strategic plans that align with corporate and Information Technology plans. Supports client planning process and prioritization for systems technology implementation. Assigns, directs, facilitates, reviews and approves unit work activities to ensure effectiveness and productivity of the work unit. Maintains knowledge and understanding of business processes. Leads work activities to meet client expectations.

5) Develops and retains a highly skilled technical team by implementing performance management program and ensuring staff has the technical and business skills to support the objectives of the organization. Develops team and guides their efforts to continually improve the delivery of system solutions. Provides feedback, coaching and training and development opportunities to create a high performing team.

Export Compliance/EEO

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, "U.S. Export Control Laws"). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates (“Pinnacle West”) provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Job ID: 20200699

Location: Phoenix

Full/Part Time: Full-Time

Regular/Temporary: Regular