Arizona Public Service Manager Senior Information Technology in United States

Responsibilities

The Manager Sr, Information Technology directs two or more major areas within Information Technology. Areas of assignment may include technology strategy, resource strategy, project management, portfolio management, asset optimization, architecture, application development and support, engineering, construction, network operations and support, telephony, operating systems, operations, network communications, middleware, database design and administration, security and field services. Leads and coaches staff and front-line leaders and managers, ensures that staff has technical, business and professional skills needed to support business objectives, and determines appropriate staffing levels for projects and responsibilities. Supervises and manages projects and work, tests and evaluation programs in areas of assignment. Ensures architectural, business and regulatory requirements and standards are met. Resolves complex issues and recommends and implements viable alternatives and solutions. Responsible for the development and implementation of budget and resources needed for cost effective operations. Manages support efforts to meet client expectations and maintain appropriate service level targets. May plan, establish, and coordinate processes, procedures and activities in support of high availability operations.

Minimum Requirements Requires BS in Computer Science, Electrical Engineering or related degree plus eight (8) years of progressively responsible, related experience in areas of assignment , or an equivalent combination of relative education and work experience. 5 years previous supervisory experience and demonstrated effective leadership, project management, interpersonal and communications skills.

  • For application development and support areas, requires an advanced understanding of system and application design and integration across multiple platforms.

  • For engineering and construction areas, requires an advanced understanding of engineering design, construction and technical knowledge of information and communication systems and equipment as well as management knowledge of engineering disciplines and electronic design theory. Demonstrated knowledge of information and communication systems, distributed and/or mainframe environments, network architecture and sub-systems, distributed and/or mainframe server architectures and cross platform interfaces.

  • PE or equivalent certification is preferred for engineering and construction assignment.

  • For infrastructure operations areas, requires an advanced understanding of distributed and/or mainframe operations, computer and communication systems networks; operating systems software, middleware, and related technical hardware; and database management design and utilization.

Preferred Special Skills, Knowledge or Qualifications Demonstrated ability to apply advanced techniques and guide others in application. Knowledge of production processing and support center activities preferred. Knowledge of distributed and/or mainframe environments, network architecture, office product standards, applications, and web technology.

Major Accountabilities 1) Direct a major segment of IT activities to support planning, project management, portfolio management, application development and support, operating systems, middleware, enterprise engineering, construction, network operations and support, database administration, and security.

2) Provide leadership and direction for delivering IT support and services. Develop and retain a highly skilled IT team including leadership personnel and leadership back up. Create and sustain business/technical literacy and maintain clarity about values, visions, meaning and purpose.

3) Participate in the identification and evaluation of changes and trends in technology and practices. Implement integrated plans and systems, and ensure consistency with technical and business architecture while meeting tactical objectives. Support business justification and assessment of cost and impact of technological changes.

4) Oversee the development and implementation of budget and resources needed for cost effective operations. Ensure IT expenditures remain within approved budgets in support of business plans. Minimize short and long-term IT investment costs.

5) Direct efforts to meet client expectations and maintain appropriate service level targets. Resolve design/engineering/operational issues and recommend and implement viable alternatives and solutions.

6) Ensure architectural, business and regulatory requirements and standards are met. Ensure availability of application/operational systems and processes at a high level of performance and availability.

7) Manage the development of business plans and resources to ensure operations continuity and to ensure the integrity of corporate data, proprietary information and related intellectual property through information security and access management.

8) Oversee the management of contractor and vendor services and work relationships.

9) May direct the design, development, engineering and construction of information and communication systems and networks. Manage major projects, tests and evaluation programs. Ensure integration, implementation, and operation of new and existing systems and enhancements, physical infrastructure, networks and hardware for voice/data/computation or capacity.

10) May direct staff engaged in development and support of business applications, infrastructure operational systems, middleware, data services, and security for information and communication systems. May oversee the implementation and support of software infrastructure and systems.

Export Compliance/EEO

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, "U.S. Export Control Laws"). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates (“Pinnacle West”) provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Job ID: 20181037

Location: Phoenix

Full/Part Time: Full-Time

Regular/Temporary: Regular