Date: March 2024

TITLE:Research Intern

RESPONSIBLE TO:Dina Ruden, Senior Director, Public Relations & External Affairs

DIVISION/DEPT:Marketing & Communications

SUPERVISES:N/A

FLSA STATUS:Non-Exempt

BASIC FUNCTION:

• Support the Public Relations Department in researching key issues for white papers, op-eds, media talking points and research reports.

• Monitor and analyze multiple sources of academic, industry research, and news reports on workforce development issues and trends, sustainability, the secondhand resale market, philanthropy, corporate partners, and retail trends.

• Develop databases of research and key findings in each area: workforce development, sustainability, thrift/resale, and philanthropy.

• Develops materials for thought leadership articles for the CEO and other leaders.

RELATIONSHIPS:

Internal: Work with the Public Relations team and the Public Relations firm to research topical issues for use in media relations efforts; work with the larger MarCom team to conduct competitive research, as well as social media research.

GII Members: No

External: Researchers, academia, industry associations, corporate partners.

SKILLS NEEDED:

• Strong oral and written communication skills and English proficiency required

• Excellent time management and organizational skills

• Ability to work with a wide array of team members from different levels within the organization

• Strong project management skills

• Strong technical skills

• Ability to analyze and summarize research studies and reports

• Background in research, statistics, and research methodology

• Ability to manage multiple tasks, maintain attention to detail and work effectively to meet deadlines

• Proficiency in use of Microsoft Office and Excel software

WORK REQUIREMENTS:

• 12 weeks; ideally, starting on Monday, June 3 through Friday, August 9, 2024

• We expect interns to work 37.5 hours/week, Monday- Friday

• Primarily remote but preference for Rockville, MD/Washington, DC-based applicants to occasionally work a hybrid schedule in Rockville office

• Internship pays $17.00 an hour.

EDUCATION:

• Graduate students or full-time students who have completed 24+ credit hours and are enrolled in an undergraduate program at an accredited college or university.

• 3.0 GPA or above preferred

EXPERIENCE:

• Previous internship or other work experience preferred

• Report writing experience

• Experience in analyzing and conducting research

SUPERVISION: Moderate with latitude given to the position in carrying out work assignments. Work is checked for accuracy and completeness.

PHYSICAL EFFORT: Sedentary with lifting 10 pounds maximum; occasionally lifting and/or carrying such articles or files. Walking and standing are required occasionally; most hours spent sitting at a desk and using a computer.

EMOTIONAL EFFORT: Must demonstrate a positive attitude in meeting daily challenges.

OUR VALUES

We believe everyone deserves an opportunity to thrive. Goodwill’s mission grounds us and happens through each one of us. This aspiration applies to each GII team member as much as to the people we serve. GII’s organizational values guide all that we do; how we do our work and make decisions, and how we interact with each other, Goodwill members and all stakeholders.

Our mission happens through me (Passion)

We have a fire for our mission. We bring our energy, creativity and passion to all that we do. By contributing the best of what is within each of us, we inspire the same in our peers, and multiply Goodwill’s impact.

Drive to make a difference (Impact)

We believe that our work must lead to a measurable difference in the lives of the people Goodwill serves. We are committed to performance excellence in all that we do. Our strategy focuses our work to achieve that impact, and we say no to things that do not align.

I respect you (Respect)

We treat all people with dignity, kindness, appreciation, and respect. We are curious without judgment, and we actively listen to ensure mutual understanding. We give everyone a caring and safe place to share their opinions, their talents, and their questions. We build trust through direct, clear, and transparent communication. We are open and humble.

Thriving begins at home (Well-being)

We respect the contributions and the needs of our individual team members equally, and we understand that each one of us needs different things at different times to thrive both in and out of the workplace. We strive to make genuine and continuous investments in one another and ourselves. As such, we adopt healthy, holistic approaches to our work. We proactively care for one another and ourselves by speaking up for what we need and supporting one another in achieving it.

Out of many, One Goodwill (Diversity, Equity & Inclusion)

We embrace all people and perspectives as we advance Goodwill’s mission to help people reach their full potential through the power of work. We acknowledge historical inequities still exist and are intentional in breaking barriers. We are committed to being part of the solutions, leaning into courageous conversations, and providing inclusive spaces and equal opportunities for real change in all of our endeavors. Our diversified reflection shall shine as one Goodwill.

Be bold, learn and grow (Agility)

We are open, creative, innovative, agile, and willing to take risks. We operate with a sense of urgency, without rushing for the sake of speed. While we do our best to make good decisions, we embrace failure for the learning it affords and adapt quickly to move ahead. We are one unified team that succeeds and stumbles, and learns and grows together with humility and grace.