Duke Energy Government & Community Relations Manager I in United States
More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
The Government and Community Relations Manager I position is a entry-level community relations role, intended for professionals moving into the community relations role for the first time. The GCRM I manages local government, business and community relationships and issues within Duke Energy’s service territory and oversees and coordinates local philanthropy in support of corporate and community objectives, typically with significant oversight and direction. Through integration with internal partners, employees in this position develop, implement and monitor strategies for the success of Duke Energy’s business objectives and issues. Key responsibilities include local government and key leader relationship management and community engagement, continuous education of stakeholders on issues of importance to Duke Energy, and creation of grassroots advocacy for Duke Energy’s business positions. Influences outcome of issues that affect Duke Energy’s image and reputation in the community.
Relationship management• Contacts and confers with members of local government and other public officials, including state and local, to influence the passage, defeat or amendment to local ordinances or legislation of interest that impacts Duke Energy’s business objectives.• Manages area governmental, business and community relationships and contacts within Duke Energy service territory on behalf of Duke Energy business units to ensure business unit objectives can be successfully achieved and effectively promotes and enhances the Corporation's image and reputation.• Represents Duke in strategic industry/associational/chamber organizations to enhance business relationships between Duke Energy and complex, high-value community leaders. Own and manage the total customer relationship including interfaces with other Duke Energy departments including Duke Energy executives.• Remains abreast of trends and developments in the political climate and current public policy issues affecting the Company.• Studies and evaluated proposed ordinances to determine impact on the Company affecting things such as taxes, fees, ability to effectively locate and relocate our facilities, service charges, etc.• Manages the successful execution of new municipal service agreements (SC) for municipalities Duke Energy serves that facilitates our “license to operate” within municipal limits. Facilitates the process to establish business plans with targeted municipalities and counties.
Project and Issues ManagementIdentifies and resolves various issues, events and activities affecting Duke Energy Corporation. Identifies and develops plans to resolve issues to preserve/enhance community relationships and the Corporation’s reputation. Must remain knowledgeable of enterprise-wide issues and is responsible for serving as lead negotiator and frequently decision maker, to resolve issues affecting Duke Energy business units operating within the Duke Energy service territory. Often serves as media spokesperson on various issues in the community.
Must have broad and deep knowledge of corporate issues. Examples including but not limited to• Company and industry wide issues and policies• New generation strategies• Right-of-Way management and line clearance issues• Facilities placement, managing requests for overhead to underground conversion of distribution facilities, etc.• Air and water quality environmental issues• Lake Management issues• Sale of Duke Energy assets (land and buildings)
Philanthropy• Develop local philanthropic strategies to use Duke Energy Foundation, community development and business enhancement funds in a strategic way for the communities we serve.• Develop budgets and community relations programs, and deploy resources. Education and Advocacy• Educated and knowledgeable of Duke's public policy, regulatory and business positions to accurately collaborate with local communities and Government agencies. Develop strategies to educate external constituencies to build advocacy for Duke Energy positions.• Develop and maintain comprehensive working knowledge of electric systems and components, including those associated with the Company's transmission and distribution system, as well as the effect of the interface with the customer's systems.• Ensure that effective communication and education channels are established and maintained to share key information and assistance between Duke Energy and assigned customers/stakeholders. Prepare and present to customers/associations information about pertinent emerging issues. Keep contact information updated in salesforce.com for company campaigns.
• Bachelor's degree in Communications or• Bachelor's degree in Engineering or• Bachelor's degree in Finance or• Bachelor's degree in Business• In addition to required degree, 5 plus years related work experience• In lieu of Bachelors degree(s) AND 5 plus year(s) related work experience listed above, High School/GED AND 10 plus year(s) related work experience
• Master's degree in Business Administration• In addition to desired degree, 2 plus years related work experience
Additional Preferred Qualifications
Experience with managing governmental and/or business and community relations.
Excellent communication (verbal and written) and interpersonal skills
Base knowledge of Duke Energy corporate and utility business and enterprise strategy
Demonstrated experience in managing relationships
Demonstrated understanding of state and local political process
Ability to work with minimal daily direction
Extensive & thorough knowledge of electric distribution and transmission systems & grid operations
Comprehensive financial and business acumen.
Demonstrated experience managing relationships with utility's largest and most complex customer and/or key stakeholders.
Political savvy and understanding of local and state political processes.
Demonstrated conflict resolution and management skills, excellent leadership skills, and good facilitation skills all levels, both internal and external, to Duke Energy.
Extensive driving within assigned territory
Evening, weekend and holiday work, as needed
Relocation Assistance Provided (as applicable) No
Represented/Union Position No
Visa Sponsored Position No
Posting Expiration Date
Monday, October 25, 2021
All job postings expire at 12:01 AM on the posting expiration date.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
We are one of the largest electric power holding companies in the United States, supplying and delivering electricity to approximately 7.4 million U.S. customers. We have approximately 52,700 megawatts of electric generating capacity in the Carolinas, the Midwest and Florida – and natural gas distribution services serving more than 1.5 million customers in Ohio, Kentucky, Tennessee and the Carolinas. Our commercial and international businesses own and operate diverse power generation assets in North America and Latin America, including a portfolio of renewable energy assets.
Regardless of your skill set or specific interest, we're looking for the best and brightest talent in the industry. Our people make us great - and we're always looking for more. Find your career path today at Duke Energy, where it's more than a career - it's a chance to make a difference in people's lives.
Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination.