We Energies Customer Service Associate in United States

4533BRJob Title:Customer Service AssociateRequisition Number:4533BRTitle:Customer Service AssociateLocation(s):MI - MonroeCompany(s):Michigan Gas Utilities Summary:Michigan Gas Utilities, a subsidiary of WEC Energy Group, is seeking a part-time Customer Service Associate for our Monroe, MI location. This individual will work approximately a minimum of 20 hours a week, may work more depending on volume.Responsibilities include:Provide efficient customer service by handling customer requests for new services, maintaining operations communications, processing work requests and maintaining records.Perform a variety of customer accounting activities.Investigates and responds to customer inquiries regarding account or service issues.Provide general administrative duties in the efficient and safe operations of the office.Effectively utilize specialized computer systems (CIS).Serve as primary back up to other part-time position during vacations and illness.Perform general clerical duties as assigned, such as, data entry, filing and maintaining records.Minimum Qualifications:3+ years - Customer Service, billing and spreadsheet creation for monitoring processesPreferred Qualifications:High School Diploma, HSED, or GEDExperience with customer information systemsInterested candidates must apply online no later than the Removal Date.We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.Learn more at CareersWEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.EEO/AA policies and statements