Provisional Customer Field Rep L1-2

Job Info

112140

Posting Expiration Date:May 30, 2024

Schedule Type:Full-Time

Minimum Salary:$24.24

Maximum Salary:$24.24

Organization:Customer Operations

Department:Credit and Field Operations

Section:CUST OPS Queens Meter Ops

Location:Various

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Job Description

Mission Statement

• Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

• The Provisional Customer Field Representative positions require Pre-employment testing to qualify for employment.

• If a vacancy becomes available and you meet the minimum qualifications of the position, you may be contacted. Business needs may cause Con Edison to cancel or delay filling position at any time during the selection process.

• Con Edison is seeking to hire full time Provisional Customer Field Representatives to read electric and gas meters as well as perform field collection activities throughout Con Edison service territory based on operating needs, (Brooklyn, Bronx, Queens, Manhattan and Westchester). The Provisional Customer Field Representative is a temporary position and will continue until such time as the Company determines that it no longer needs these services.

• Communicate with poise, and tact, to handle routine customer interactions in a pleasant and courteous manner.

• Be organized and accurate in work.

• Work in a position in which you are constantly aware of your surroundings and/or personal safety.

• Use good judgment in making on-the-job decisions.

Required Education/Experience

• High School Diploma/GED

Skills & Ability

• Assumes personal responsibility for actions

• Friendly and service-oriented

• Strong verbal communication and listening skills

• Demonstrates a high commitment to quality

Licenses & Certifications

• Driver's License Required

Physical Demands

• Ability to respond to system emergencies

• Ability to work in adverse conditions that include, noise, confined spaces, and high elevations

• Ability to work in inclement weather and adverse conditions (i.e., excessive heat, cold, noise, confined spaces)

• Stand, walk, and climb ladders and stairs for the duration of the workday

• Stand, walk, lift, climb, bend, kneel, stoop, and/or reach for the duration of the workday

• Ability to travel to company locations to work on storm restoration and heat contingencies

• Acknowledge that if selected, must pass a Physical Abilites Test (PAT)

Technical Difficulty Statement

• For technical issues, please contact us at [email protected]

Equal Opportunity Employer

• Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.