Arizona Public Service IT Business Tech Analyst III/Senior in Tonopah, Arizona

Responsibilities

IT Business Technical Analyst III

Responsible for the analysis of business and information needs in order to design optimal IT systems solutions and improve workflow and efficiency. Configures, implements, maintains, tests and supports business systems and solutions.

Required Education and Experience

  • Bachelors' degree in Information Technology or related field and 5 year of prior relevant experience or equivalent combination of education and directly related experience.
  • Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas

Preferred Special Skills, Knowledge or Qualifications

  1. Experience with Work Management Systems
  2. Experience with SWMS
  3. Experience with P6
  4. Skilled in Microsoft Excel and One Note
  5. Skill in assessing business requirements via interviews, requirements determination using structured techniques for documentation, analysis, evaluation/validation; decomposition of high-level information into details; abstracting low-level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; OO techniques using UML models; ambiguity analysis, ensuring consistent understanding across users, designers and testers; business process modeling of current state and desired/future state processes; defining and managing scope and client expectations, requirements change management and traceability; identifying and mitigating risks; applying creativity to solving complex
  6. Ability to advocate technology changes that provide value and support APS business goals; meet commitments; foster relationships amongst the business leaders; adapt to technology changes; put systems and procedures in place to assure that all relevant information is shared consistently; organize, prioritize, and plan work activities
  7. Apply creative solutions to business problems to ensure business needs are most effectively met; understand and anticipate needs and priorities of both internal and external stakeholders; demonstrate continuous effort to improve operations and streamline work processes.

IT Business Technical Analyst, Senior

Responsible for the analysis of business and information needs in order to design optimal IT systems solutions and improve workflow and efficiency. Configures, implements, maintains, tests and supports business systems and solutions.

Required Education and Experience

  • Bachelors' degree in Information Technology or related field and 7 year of prior relevant experience or equivalent combination of education and directly related experience.
  • Requires in-depth level of technical knowledge within a job area and working knowledge of other technical areas

Preferred Special Skills, Knowledge or Qualifications

  1. Experience with Work Management Systems
  2. Experience with SWMS
  3. Experience with P6
  4. Skilled in Microsoft Excel and One Note
  5. Certified Business Analyst Professional
  6. Skill in assessing business requirements via interviews, requirements determination using structured techniques for documentation, analysis, evaluation/validation; decomposition of high-level information into details; abstracting low-level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; OO techniques using UML models; ambiguity analysis, ensuring consistent understanding across users, designers and testers; business process modeling of current state and desired/future state processes; defining and managing scope and client expectations, requirements change management and traceability; identifying and mitigating risks; applying creativity to solving complex
  7. Ability to advocate technology changes that provide value and support APS business goals; meet commitments; foster relationships amongst the business leaders; adapt to technology changes; put systems and procedures in place to assure that all relevant information is shared consistently; organize, prioritize, and plan work activities
  8. Apply creative solutions to business problems to ensure business needs are most effectively met; understand and anticipate needs and priorities of both internal and external stakeholders; demonstrate continuous effort to improve operations and streamline work processes.

Key Job Accountabilities

1) Analyzes complex business problems to be solved with automated systems 2) Contributes to the business short- and long-term planning sessions and provides direction to ensure understanding of business goals and direction 3) Analyzes internal client operations to understand their strengths and weaknesses to determine opportunities for improvements and provide advice on options 4) Analyzes complex business problems to be solved with automated systems 5) Provides technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective, efficient, reliable, and meet user requirements 6) Configures system settings and options 7) Develops user test cases and system integration testing and validates test results during testing 8) Monitors testing process to ensure that business results are adequately tested with minimal risk 9) Creates specifications for systems to meet business requirements 10) Designs details of more complex systems 11) Assists in the business process redesign and documentation as needed for new technology 12) Provides advice as a go-to technical resource for colleagues with less experience and provide guidance, coaching and training to lesser experienced team members

Key Level Differentiators

  • Works to achieve operational targets with significant impact on departmental results
  • Works independently under minimal supervision to deliver, implement, and support projects/ assignments
  • Exercises more independent judgment within well-defined parameters

Export Compliance/EEO

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, "U.S. Export Control Laws"). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates (“Pinnacle West”) provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Job Title: IT Business Tech Analyst III/Senior

Job ID: 20180511

Location: Tonopah, AZ

Regular/Temporary: Regular