Entergy Cloud Engineer, Sr (Salesforce Architect) in The Woodlands, Texas
Date: Mar 4, 2020
Location: The Woodlands, Texas, United States
*Please note this position can be filled in The Woodlands, Beaumont, Cleveland, or Conroe, TX, New Orleans, LA or Little Rock, AR.*
As a Sr Cloud Engineer (Salesforce Architect) within Entergy’s Cloud Application Services group, you’ll provide senior technical leadership to the team, as well as execute the delivery and ongoing support of cloud-based products and services, applications and overall solutions. This role provides the opportunity to engage in the full application lifecycle: from interacting with business customers to understand and design optimal solutions to performing “hands-on” development, configuration, deployment and support of the applications. In addition, you’ll be working with industry-leading cloud technologies, such as Salesforce.com, to support some of Entergy’s most critical business processes, such as customer engagement, customer service, and relationship management.
Provide operational support, ensuring production systems are online and achieving highest levels of availability.
Provide routine and emergency support for production applications, including restoration of production environment following outages.
Curate application design patterns and confirm their utilization. Perform code peer reviews and enforce coding standards.
Participate in design of key custom coding components.
Coordinate testing efforts for both projects and support to ensure approach is efficient and sufficient.
Embrace a continuous delivery environment by administering processes, standards and DevOps tools for version control, release management, automated testing and deployment.
Develop and maintain capability and technology roadmaps.
Determine and resolve project dependencies. Ensure sandbox design meets all project needs.
Track limits and license utilization against existing software agreements. Work with business owners to resolve any additional license needs.
Provide senior technical guidance to the support team by serving as escalation point for complex support issues, including after-hours support when necessary.
Minimum education required:
- Bachelor’s Degree in Computer Information Systems, Computer Science, or related technical degree or equivalent work experience
Minimum Experience Required:
At least 7+ years' solution design experience.
Provide operational support, ensuring production systems are online and available; this includes non-business hours on-call support.
Support the design, development, and testing of cloud applications and enhancements.
Understand client business needs & objectives.
Desired: 4+ years of experience in designing/implementing Salesforce solutions
Minimum knowledge, skills and abilities required of the position:
Customer-focused approach to accomplishing tasks efficiently
Highly motivated and ability to work with moderate direct supervision
Effective Teamwork and Inclusion (e.g. works collaboratively, builds collaborative relationships)
Good written and oral communication skills
Knowledge of end-to-end software development lifecycle, including both agile and waterfall approaches.
Experience with DevOps tools, such as version control, release management, automated testing and deployment.
Experience in developing and supporting cloud-based solutions, such as Salesforce.com, is strongly desired.
Experience mentoring technical teams and guiding technology standards and decisions.
Any certificates, licenses, etc. required for the position
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
Salesforce Certified Platform App Builder
Salesforce Certified Platform Developer I
Salesforce Certified Platform Developer II
Salesforce Certified Technical Architect
Primary Location: Texas-The Woodlands
Job Function :Information Technology
FLSA Status :Professional
Relocation Option: Level II
Union description/code :NON BARGAINING UNIT-NBU
Number of Openings :1
Req ID: 87862
Travel Percentage :Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
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