City of Tacoma WA Management Analyst II in Tacoma, Washington

Position Description

The City of Tacoma, Neighborhood & Community Services Department (NCS) is recruiting for a Management Analyst II. This position requires application of highly evolved technical and professional skills to perform a variety of complex functions, to include data analysis and communications. The incumbent will possess a strong commitment to public service, and passion for developing strategies to improve the quality of life for Tacoma's community members. Applicants must demonstrate an understanding of equity and have successfully executed projects to meet the needs of culturally diverse communities.

The Management Analyst II will organize workflows to assist with decision-making processes, analyze and report on data collected from various sources, develop and recommend strategies for complex project implementation, and/or administer projects as directed. This position requires an ability to adjust and balance multiple priorities to meet tight deadlines.

The work environment is fast-paced and dynamic, requiring the ability to establish and sustain collaborative internal and external working relationships.

*Essential Duties: *

  • Responsible for identifying areas of need, analyzing trends and opportunities, recommending strategy, and coordinating contracted services to address issues in these areas: community mobilization, neighborhood stabilization and code compliance.
  • Development and management of communications and collateral pieces to include standardization of templates and communications plans.
  • Serve as a liaison between the City of Tacoma and many of the City's community partners and stakeholders.
  • Provide advanced professional analysis and make recommendations regarding program development, funding allocations, policy analysis and legislative efforts.
  • Manage internal and external relationships necessary to maintain a network of stakeholders and partners to leverage City resources to increase feelings of neighborhood safety. Other duties include, but are not limited to, the following:
  • Establish processes within a framework of policies, procedures, and regulations.
  • Facilitate community and stakeholder engagement,
  • Collect, track, and analyze data.
  • Prepare and present information to a variety of audiences including City staff, City Council, members of the public and outside organizations. This mid-manager position requires demonstrated expertise in project management, developing strategic approaches for leadership consideration, and successful collaboration with diverse interest groups.

City of Tacoma Recruitment As a part of Tacoma's 2025 Citywide Vision and Strategic Plan, the City has embraced the goal of the City of Tacoma workforce reflecting the community it serves. The City actively works to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications

DESIRABLE QUALIFICATIONS (TRAINING AND EDUCATION): Bachelor's degree typically required. Master's degree preferred. Generally requires 3-4 years' experience:

  • Planning and community development
  • Data management and analysis
  • Communications and collateral development
  • Project implementation
  • Strategic planning and visionary implementation
  • Conducting research and analyzing policies, laws, rules, or regulations
  • Conducting financial auditing and management studies
  • Managing and overseeing programs, specialized or technical work processes, standards, regulations and systems

LICENSING, CERTIFICATIONS AND OTHER LEGAL REQUIREMENTS There may be instances where individual positions must have additional licenses or certification. It is the employer's responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Depending upon assignment, a WA driver's license may be required.

Knowledge & Skills

COMPETENCIES: Analysis Use data and information in a clear and rational process to assess and understand issues, evaluate options, form accurate conclusions, and make decisions. Gather, assemble, analyze and evaluate facts to draw logical conclusions, make proper recommendations and prepare clear, concise, and comprehensive written reports which require displaying and presenting statistical, graphical, and other reporting methods to audiences of varying technical sophistication.

Research Effectively identify, collect, organize and document data and information in ways that make the information most useful for subsequent assessment, analysis, and investigation using current software and techniques. Compile and maintain reports, records and various other forms of pertinent information in an organized and professional manner.

Problem Solving Use intelligence, common sense, hard work and tenacity to solve particularly difficult or complicated challenges. Employ expertise, credibility, and effective partnering to help clients identify, evaluate and resolve complex or sensitive issues, problems and service needs.

Communications Effectiveness Effective communication both verbal and in writing including the compilation of reports, presentations and records; and interacting respectfully and sensitively with individuals and groups to develop and maintain productive relationships and achieve results. Makes excellent customer service the standard, responding to changing customer needs, and helping customers implement complete solutions.

*Professionalism* Conduct all assignments in a professional and timely manner. Work with confidentiality and discretion. Maintain professional skills that apply to all aspects of field of assigned specialty through continued education and/or training. Model effective group behavior such as listening, discussing, negotiating, encouraging and motivating. Maintain current knowledge of industry by reading and interpreting applicable ordinances, rules, regulations, practices, policies and procedures.

*Program Management* Appropriately prioritize and concurrently provide guidance and consultation on multiple programs, integrating many factors into decisions, and ensuring that work progresses toward achieving goals and objectives.

Selection Process & Supplemental Information

Interested City of Tacoma employees should apply online and attach a detailed resume and cover letterdescribing their experience and capacity as it relates to the responsibilities of this position. Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in the interview process.

NOTE: Applications received without the required resume and cover letter will not progress in the selection process.

Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes.

Salary: $67,953.59 - $87,110.40 Annually

Location: Tacoma, WA

Job Type: Non-Classified

Department: Neighborhood & Community Services

Job Number: 1120-18I

Closing: 5/30/2018 5:00 PM Pacific

Agency: City of Tacoma

Address: Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764

Phone: 253-591-5400

Website: http://www.cityoftacoma.org