Ameren Senior Operations Specialist in St. Louis, Missouri
If end date is listed, the posting will come down at 12:00 am on that date:
About The Position
Maintains responsibility for all aspects of digital equipment, applications and/or systems administration, including implementation, configuration, coordination, control, maintenance, troubleshooting, testing, usage monitoring and the development of systems infrastructure within Digital Infrastructure
Performs installations, upgrades, and may perform backups of software and hardware applications
Designs, writes, implements and performs backup and restore procedures, and monitors processes
Administers and maintains system stability
Troubleshoots software and hardware failures and identifies net problems when they relate to digital equipment
Key responsibilities include:
Coordinates software releases, system upgrades and patches with internal teams, and resolves complex problems
Plans, manages and forecasts system resources
Creates multiple internal tools and supports development of automation scripts
Supports development of tools and processes to support operations and administration of Ameren’s infrastructure
Helps plan for future of the system backup plan
Assists with audits and investigation of high failure rates and documents new procedures for support teams(s) as well as other tech teams, recognizes trends around failure rates and proactively devises diagnostic tools
Leads location specific projects and coordinates enterprise projects
Leads components of the design of disaster/system recovery and testing
Prepares stakeholders for system updates or implementations, facilitates transparency and adaptation; communicates how infrastructure operations drives value for the business
Provides implementation path for a group of systems to provide a solution; sets service level expectations
Vets new technologies and compatibility with Ameren’s capabilities
Applies existing and emerging technologies to business problems to create practical solutions and efficiency opportunities
Coaches co-workers and provides feedback to enhance skills and knowledge
Provide off hours support, as needed, and the ability to adhere to rigorous Service Level Agreements (SLAs)
Associate Degree required, preferably in computer science or related field
4+ years of relevant experience
Will consider candidates without a degree if they show/demonstrate having 2+ additional years of equivalent, relevant experience in tools, systems, and initiatives leveraged by Ameren
Certification in Microsoft MCSA, Microsoft MCSE, and/or Cisco CCNA preferred
Management of our internal mobile device management platform supporting Android, iOS, Windows and Mac endpoints. This includes experience with VMware Horizon UEM (formerly Airwatch)
Management of VMware Horizon virtual environment technologies including VMware, vSphere and Horizon RDHS.
Supports both Microsoft Windows PC endpoint management and Apple Mac OS devices within a corporate enterprise environment.
VMware certification preferred
In addition to the above qualifications, the successful candidate will demonstrate:
Detailed knowledge of infrastructure, operating systems, telecommunications networks, and specialized systems administration
Detailed knowledge of the definition, design, and implementation of network communications and solutions
Detailed knowledge of current system administration tools and scripting languages
Advanced knowledge of Ameren software applications to diagnose and repair problems
Ameren’s selection process includes a series of interviews and may include candidate testing and/or an individual aptitude or skill-based assessment. Specific details will be provided to qualified candidates.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.
St. Louis-based Ameren Corporation powers the quality of life for 2.4 million electric customers and more than 900,000 natural gas customers in a 64,000-square-mile area through its Ameren Missouri and Ameren Illinois rate-regulated utility subsidiaries. Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Ameren Missouri provides electric generation, transmission and distribution service, as well as natural gas distribution service. Ameren Transmission Company of Illinois develops, owns and operates rate-regulated regional electric transmission projects. For more information, visit Ameren.com, or follow us on Twitter at @AmerenCorp, Facebook.com/AmerenCorp, or LinkedIn/company/Ameren.