Pacific Gas & Electric Company Work & Resource Analyst, Senior in San Ramon, California

Requisition ID # 17471

Job Category : Business Operations / Strategy

Job Level : Individual Contributor

Business Unit: Gas Operations

Job Location : San Ramon


Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan. It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services. They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Department Overview

Gas Operations is focused on ensuring the safe and reliable flow of natural gas to our customers. As a whole, Gas Operations is responsible for all aspects of PG&E's gas distribution and transmission operations, including planning, engineering, maintenance and construction, restoration and emergency response.

Position Summary

The Work & Resource Analyst develops and communicates an integrated and optimized work plan portfolio for gas transmission and gas distribution. Develops effective working relationships with functional leads to establish the baseline strategic approach to work plan execution. They will build 90-day work plans, system plan, plan vs. actuals, leak plans, and ad-hoc analyses. Evaluates work portfolios ensuring associated costs, timing and resources needed are integrated and optimized to execute work plans efficiently. Develops contingency plans as needed. Monitors execution and updates portfolios for planning purposes.

They will drive strategic adjustments as needed to work portfolios. Working with key stakeholders they will identify work plans for short and long- term business improvements. Contributes toward Gas Safety Excellence goals by improving safety, reliability and affordability for one or more asset families and one or more life cycles.

Job Responsibilities

  • Provides counsel and advice on operational and cost planning issues and partners with functional areas to develop integrated work plans.

  • Quantifies the funding and resources required to execute work plans and work portfolios efficiently in financial and operational terms.

  • Develops detailed contingency plans for the portfolio of work in the annual and long-term plans. Monitors completed and active work plans, tracking costs against the plan.

  • Develops and runs regular reports from multiple data sources, develops tracking and reporting tools and determines options if plans are off schedule or over cost and recommends plan changes to ensure work completion.

  • Ensures resource balancing among projects throughout function. Develops and delivers presentations on specific strategic work plans to a wide range of stakeholders across the service territory.

  • Analyzes gaps in execution and identifies business improvements based on various sources such as benchmarking data, gas operations scorecards.

  • Leads and facilitates groups through brainstorming and process mapping to help improve business processes. May lead specific projects for the department.

  • May coach less experienced team members.



  • Bachelor's degree in Engineering, Mathematics, Economics, Business, Statistics or Finance or equivalent experience.

  • Five (5) years of related business experience.


  • Experience in data & financial analysis and management.

  • Experience in maintenance and construction-related activities.

  • Process improvement experience.

  • *Excel skills: perform lookups, create pivot tables, create macros, perform error-checking.

  • Access skills: create databases, write queries (including join queries, which are somewhat similar to Excel lookups), create macros, perform error-checking.

  • Experience with CLICK scheduling or equivalent.

  • Program or project management experience.

  • Experience with work plans and resource management.

  • Lean six sigma or other process improvement certification or experience.

  • Technical skills using systems and applications such as SAP, R/3, Business Warehouse, Business Objects.

  • Access, Excel, PowerPoint skills to develop reports, do analysis and deliver presentations.

  • Ability to present complex data and findings to internal audiences.

  • Ability to apply knowledge and skill to resolve complex problems.

  • Solid understanding of utility budget process, cost model and regulatory recovery process.

  • Knowledge of program management.

  • Knowledge of CLICK scheduling or equivalent.

  • Ability to analyze complex data and make recommendations.

  • Knowledge of workforce scheduling concepts and practices.

  • Knowledge of capital budgeting processes and methods.

  • Good communication and presentation skills with various Audiences.