Pacific Gas & Electric Company Gas Operations Compliance Specialist in San Ramon, California

Requisition ID # 15273

Job Category : Compliance / Risk / Quality Assurance

Job Level : Individual Contributor

Business Unit: Gas Operations

Job Location : San Ramon


Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States.And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan.It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services.They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color,national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic informationor any other factor that is not related to the job.

Department Overview

Gas Operations is focused on ensuring the safe and reliable flow of natural gas to our customers. As a whole, Gas Operations is responsible for all aspects of PG&E's gas distribution and transmission operations, including planning, engineering, maintenance and construction, restoration and emergency response. The Compliance department serves all Gas Operations by overseeing compliance with our standards and policy requirements and responds to requests for information from internal and external parties.

Position Summary

Using an established data response management process, the Gas Operations Support team (GOST) collaboratively prepares responses to internal and external data requests for Gas Operations information through detailed research, analysis, and fact verification methodology, utilizing business and legal experts as necessary. In addition, the team:

  • Ensures processes are in place for timely and consistent responses to regulatory and other stakeholder questions.

  • Provides direction for preparation of reports on activities for PG&E senior management, for approvals by regulatory agencies and in preparation for PG&E reporting and audits.

  • Serves as subject matter expert on CPUC, FERC and other regulatory issues.

The successful candidate will need the ability to thrive in a demanding, deadline-driven environment, have a strong sense of initiative, have strong analytic and writing skills, be detail-oriented, and be 100% committed to employee and public safety by promoting and maintaining a safe work environment for self and others.

This position provides a unique opportunity to work with all areas of Gas Operations as well as Law, Regulatory Affairs, Customer Relations, and other PG&E departments, as needed.

Job Responsibilities

  • Maintain a tracking log of all requests that come into GOST.

  • Log and assign data requests.

  • Perform final QC, packaging, and delivery of all GOST data request responses to the internal requestor after completion of GOST Final Review.

  • Maintain a final answer log for all completed requests logged through GOST.

  • Track real-time status of a request to ensure expeditious handling through the established Data Request Response Process.

  • Create a daily update of open GOST requests and email to team nightly.

  • Prepare monthly GOST metrics reports.

  • Perform Prior Response research utilizing the GOST database, PG&E SharePoint (i.e. Regulatory Compliance, Gas Operations Support, GRC, GT&S, etc.) sites, CPUC websites, PHMSA websites, Webdocs, Google, etc. to assist with development of future responses, maintaining consistency, deposition preparation, litigation preparation, and metrics.

  • Perform Confidentiality Reviews/Redactions for Gas Operations external communications (e.g., GOST data request responses, Gas Operations-related external presentations, CPUC Gas Operations audit materials, and Gas Operations rate case data response materials).

  • Maintain gas and electric Delineation map request Non-Disclosure Agreement (NDA) repository and tracking log.

  • Log, QC, and upload Assembly Bill (AB) 1937 letters to schools and hospitals to repository.

  • Create, maintain, QC, and update external Hard Drives, Media, Flash Drives, etc. and the GOST Media tracking log as required.

  • Complete other duties as assigned, including but not limited to the development of timely, accurate, and complete responses to requests for information related to Gas Operations through research, planning, development, analysis, collaboration, and monitoring.

  • Communicate with internal and external colleagues on compliance issues and processes.

  • Adhere to implementation of typical/standard/common corrective actions regarding projects within Gas Operations.

  • Monitor and document specifications, analysis results, and recommendations.

  • Provides analytical support for regulatory, policy, and business initiatives within PG&E.



  • 3 years of relevant experience

  • Bachelor's degree (BA or BS) or equivalent experience

  • Proficient computer skills (i.e.: Microsoft Office applications: Word, Excel, PowerPoint, Access, Adobe Pro, and Outlook) and experience with information systems


  • Bachelor’s (BA/BS) degree in Business Administration, Economics, Political Science, or a related discipline with a strong analytical component

  • Experience with regulatory and customer service issues related to gas operations

  • Experience in research, writing, and analyzing information

Knowledge, Skills, Abilities Desired

  • Basic knowledge and understanding of issues related to gas distribution, transmission and storage, and gas operations

  • Basic knowledge and understanding of PG&E’s gas business operations, generation, procurement, gas transmission, distribution, storage, and case processes

  • Basic knowledge and understanding of federal, state, and local government, political, and regulatory processes and issues

  • Ability to prepare basic analysis and recommendations to meet policy, regulatory compliance, and rate-related requests

  • Inquiry resolution skills

  • Advocacy and persuasion skills

  • Organizational and relationship building skills

  • Oral and written communication skills

  • Ability to problem solve