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Southern California Edison Senior Product Manager - Arbora in Rosemead, California

Job Description

Join the Clean Energy Revolution

Become a Senior Product Manager - Arbora at Southern California Edison (SCE) and build a better tomorrow. In this job, lead the product development of the Arbora program to develop a new work management tool that supports the day-to-day operations and future expansion of the vegetation management program. The new Salesforce-based system will replace multiple software applications, paper forms, and manual processes currently performed by Edison and contractor field crews and office users. Edison has made investments in IT and professional services from its partners, to develop a minimally viable product (MVP). The MVP currently supports two of five vegetation management programs, the Drought Resistance Initiative (DRI) and Hazard Tree Management Program (HTMP). Through subsequent product launches, Arbora will eventually support the remaining programs—Pole Clearing, Routine, and Non-Routine.

As a Senior Product Manager, your work will help power our planet, reduce carbon emissions, and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

A day in the life - Get ready to think big, work smart, and shine brightly!

  • Lead multiple Scrum teams as part of SCE’s Digital and Process Transformation Center of Excellence with the goal of disruptive innovation through design thinking and agile based methodologies, coupled with advanced technology platforms.

  • Use Design Thinking methodologies, to manage and prioritize product backlog, identify and build relationships with customers, gather requirements gathering across the customers, and be responsible for creating the best outcome for customers.

  • Lead multidisciplinary teams through a lean, agile-based incubation and implementation process – e.g., Build, Learn, and Adapt. Establish sprint goals, refine backlog, prioritize backlog, and work with developers and scrum masters to drive delivering solutions frequently.

  • Work daily with Product Owners, Development Pods (internal SCE and 3 rd party development teams on and off-shore), Program Managers, UX Designers, Scrum Masters, and business and IT stakeholders.

  • Defines and maintains an integrated Product Roadmap to ensure business outcomes are achieved as well as timely, quality delivery across a suite of Inspection products – Inspection mobile app, Assisted Reality, AI/Machine Learning technologies, includes integrations other core SCE applications (e.g. Salesforce, SAP, Microsoft, cGIS).

  • Support strategic planning and visioning w/ Business Product Owner to define the business outcomes and business case ROI setting metrics for the product to help achieve desired operating performance levels; support efforts to seek funding and gain approval from Executive forums on product investments.

  • Prepares detailed and complex analysis and documents and communicates to all stakeholders the program goals, performance-to-date, risks, mitigations, and path forward

  • Set KPI-driven priorities for the scrum team and work to achieve the desired outcomes; participate in scrum team activities (grooming, planning, standups, story writing, and prioritization).

  • Responsible for defining the overall product and user experience; this includes defining the end-to-end process and journey maps for all personas; use quantitative and qualitative data to become knowledgeable about the customer, their habits, and their needs.

  • Uses scientific method to determines if processes can be improved and provides clear and actionable recommendations - identify and mobilize teams to drive continuous improvement (e.g. kaizen, lean six-sigma, etc.) in business processes that support end-users and business goals.

  • Determines how product can be improved, develops/tests hypothesis, makes data-driven tradeoff/prioritization decisions, and manages successful product releases through agile software development and business readiness activities; gathers and manages product feedback through surveys, concept testing, wireframes/POCs/prototypes, analytics tools, and A/B testing.

  • Collaborate with developers, designers, and partners to implement and manage product releases while directing UAT efforts; manage vendors to deliver to contract terms and expected deliverables.

  • As part of overall customer success, work with the business to align various stakeholders to ensure a readiness plan is in place in preparation for launch; ensure all IT hardware and user onboarding and provisioning plan in ready as part of launch.

  • Manages the overall investment and benefits to maximizes ROI by prioritizing based on the outcomes and value to be delivered by the product and process changes. Partner with Finance and Business on business cases development and management through product lifecycle.

Qualifications

The essentials

  • Ten years of experience in leading product management projects and practicing agile values and principles

  • Experience working in an Agile environment including defining and documenting product requirements, user stories, and acceptance criteria

  • Experience with mobile app development, assisted, reality, and/or advanced analytics

The preferred

  • Bachelor's Degree in Business, Engineering, Computer Science/Information Systems or relevant technical discipline.

  • Experience in industrial enterprises with large, represented field personnel – utilities preferred.

  • Have hands-on experience with agile technologies and tools – HP ALM Octane preferred and have a basic understanding of DevOps technologies and tools, e.g., Jenkins, GitHub.

  • Passionate: You love creating intuitive and beautiful user experiences that exceed the needs of your users.

  • Empathic: You show great empathy for your audience and are experienced in Design Thinking/User Centered Design practices.

  • Participating: You love working with a team and are eager to collaborate with business colleagues to find elegant but practical solutions to design challenges.

  • Flexible: You are deliberate about your design approach, and you rely on feedback from the team and users to ideate and improve on your designs.

  • Confident: You love creating advanced designs and prototypes and ensure they are validated throughout each step.

  • Life-learner: You take pride in learning, as well as sharing what you know with your teammates.

  • Strong problem-solving ability and adaptive to a fast-paced environment

  • Ability to drive and influence business decisions based on data and metrics

  • Experience handling product backlog with scrum teams and confident in independently managing them.

  • Drives to create amazing consumer products and a consistent record of developing, launching, and managing successful digital video products

  • Exceptional communication, presentation, and interpersonal skills

  • Ability to excel in an execution-focused, fast-paced environment balancing multiple projects and priorities, including short-term goals and long-term vision

  • Solution-oriented, highly motivated, and proactive self-starter who can work with multiple disparate teams to execute on strategic and tactical company goals.

  • Passionate about the utilities industry, safety, energy, user experience, analytics, automation, and mobile platforms

  • Comfortable analyzing data and presenting to partners

  • Knowledgeable about tech and product standard methodologies

  • Experience with user experience concepts and creating mockups, prototypes, proof of concepts

  • Comfortable with product collaboration tools (e.g. JIRA, Octane, Aha, etc.)

You should know …

  • Visit our Candidate Resource page (https://www.edisoncareers.com/page/show/Candidate-Resources) to get meaningful information related to benefits, perks, resources, testing information, and hiring process, and more!

  • Relocation may apply to this position.

  • This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. We invite you to visit our Candidate Resource page for further information and to access information guides. For information guides, please reference test 8203. Candidates who have previously passed this assessment, in some cases, may not need to retest again for this position.

About SCE

The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727. *LI-JS1

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