Southern California Edison Senior Black Belt Advisor in Rosemead, California
Join the Clean Energy Revolution
Become a Senior Black Belt at Southern California Edison (SCE) and build a better tomorrow.One of SCE’s long-term strategic objectives is achieving Operational and Service excellence, as defined by best-in class performance in Safety, Reliability, Customer Satisfaction & Affordability. The ability to achieve this objective, and ultimately success of the company overall, requires integrating Operational and Service Excellence (OpX) into our culture and business model, and building a Continuous Improvement (CI) capability that spans the organization. The company’s ability to meet our performance objectives will determine the competitive viability of our company as we face industry challenge. This cannot be accomplished without the systematic deployment and adoption of common Continuous Improvement tools.
SCE will implement a standard approach towards CI, a governance and operating model, and will identify and execute large, cross-functional projects and activities. This will embed continuous improvement experts within the Customer Service Organization Unit (OU) to serve as an advisor to the OU to ensure the business gains expertise in continuous improvement methodologies and partners with the central CI team. You will own responsibility for the delivery of initiative results (Safety, Reliability, Customer Satisfaction & Affordability) within the Customer Service organization.
It is critical that the company devote sufficient resources and expertise to both implementation of initiatives that support best-in-class performance on critical success factors, and the training and knowledge sharing on common tools and practices that expand Continuous Improvement capability throughout SCE. As a Senior Black Belt Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
A day in the life – Get ready to think big, work smart and shine bright!
Guide the Organizational Unit (OU) on the development and maintenance of the CI strategic roadmap to achieve OU Key Performance Indicators.
Lead the OU on designing a governance and operating model that best fits the needs of the OU, considering principles and guidance from the corporate CI team and the other OU models as the initiative is deployed with the ultimate goal of having a harmonized approach across SCE.
Lead large, complex, cross-functional projects and activities that will be transformational in nature and directly linked to the company scorecard.
Provide Customer Service OU with subject matter expertise to guide and develop a waste elimination and problem-solving culture across the OU including top-down, sideways and bottoms-up (grassroots) projects.
Lead, promote and manage change. This position is an individual contributor role with no direct reports.
Act as a liaison with corporate CI team and other OU CI experts across the organization, providing updates on CI progress and sharing best practices in a regular basis.
Perform other duties and responsibilities as assigned.
Bachelor’s Degree or higher.
Ten or more years project management experience.
Five or more years leadership experience implementing CI practices through applying Lean and Six Sigma methods.
Five or more years of experience implementing sustained improvements in operations, support departments and with suppliers using Lean and similar continuous improvement programs on a large scale.
Three or more years of analytical experience analyzing complex data to identify opportunities and offer solutions.
Experience with both theory and practical application of continuous improvement principles and tools.
Must have a Lean Six Sigma (or similar) certification at a Black Belt-Lean Sensei level from a recognized company or institution.
Utilities industry experience
Three or more years of experience within the Service industry in a functional role within the organization.
Strong interpersonal, change management and conflict resolution skills.
Strong oral and written communication skills with the ability to clearly communicate data, context, and implications to business stakeholders.
You should know …
Relocation is available for this position.
You are legally authorized to work directly as employee for any employer in the United States without visa sponsorship.
We offer a fantastic Total Rewards Package that includes things like a wide selection of health plans, preventative health reimbursement, 401(k) savings plan with company match and automatic company contributions, tuition reimbursement, professional development, volunteer programs, employee assistance program, electric service discount, and many more perks.
About Southern California Edison (SCE)
The people at Edison don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliably they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
At SCE we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727. #LI-MM1
Southern California Edison
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