Southern California Edison Senior Analyst in Rosemead, California
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About Customer Service
Customer Service shares the responsibility to safely deliver reliable, affordable electricity to our customers. We support this effort by working to meet customer expectations. Customer Service is dedicated to operational excellence and innovative thinking through our workforce in our call center, field operations, billing and payment center, outage and demand-side management and other service
This Senior Analyst role will report directly to the Sr. Manager, and will provide support to Project Managers and Senior Project Managers as assigned on the various projects. The Senior Analyst will also provide input and may lead in the development of project status reports to project and senior management and executives both internal and external. Regular (daily/weekly) decision making responsibilities related to data requirements, analysis and reporting, including internal and external sources, contributing to the successful outcome on all assigned projects/activities. The majority of the work will be daily operational support on projects as opposed to directing others. The Senior Analyst will be directly responsible for assigned activities supporting projects.
This position is mainly focused on leading the analytical support needs on all assigned projects, including cross departmental and may involve cross functional teams and will be responsible for data gathering, analysis and reporting on all assigned projects as assigned.
Provide senior analyst level support on several strategic TErelated projects across the Innovation, Development & Controls (ID&C)department. This resource will lead keydata gathering, analysis and reporting compliance deliverables
Provide project management support as assigned on various projects
Represent SCE at pre-identified internal and externalmeetings/conferences
Five(5) or more years of experience in an analyst role
Experiencein complex customer data analytics, with the ability to build MS Excel (orother) data models utilizing various data elements and attributes
StrongMS Excel and data analytics background
Abilityto work independently, understanding data requirements needed to build modelsbased on business needs with a high level of accuracy
Marketanalysis experience 3 years
Experiencein the transportation electrification field
Candidatesfor this position must be legally authorized to work directly as employees forany employer in the United States without visa sponsorship.
Relocationdoes not apply to this position.
Southern California Edison, an Edison International (NYSE:EIX) company, serves a population of nearly 14 million via 5 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. Join the utility leader that is safely delivering reliable, affordable electricity to our customers for over 125 years.
SCE is a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.
Job Customer Service
Title: Senior Analyst
Requisition ID: 71021566