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Energy Northwest IT Architecture Analyst I/II/III - 6626 in Richland, Washington

Job Title

IT Architecture Analyst I/II/III

Job ID

6626

Location

Energy Northwest

Full/Part Time

Full-Time

Favorite Job

Regular/Temporary

Regular

General Summary

Independently formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately basic client/server, networking systems, and communication systems. Prepares detailed specifications from which IT architecture will be deployed and operated. Designs, codes, tests, debugs, documents; and maintains these systems. Competent to work at an advanced technical level on all phases of IT architecture activities as well as provide Project Management oversight as needed. Overtime may sometimes be required to fulfill certain project or operational obligations. This position has fluent knowledge of processes and has professional level skills pertaining to this scope. This position provides considerable mentoring to junior personnel and often supports special projects and performance reporting.

PRINCIPAL ACCOUNTABILITIES

Operate and maintain system readiness including system configuration, adherence to standards, system testing, performance tune responsible systems for optimal performance, update and upgrade system in accordance with approved life-cycle schedules, projects, and budgets, system life-cycle recommendations, ensure timely upkeep of system book, disaster recovery, and software quality assurance documentation for network, server/client infrastructure, or telecommunications systems. This should include identifying architecture inefficiencies and making technical recommendations to ensure KPIs are met.

Prepare basic formal system proposals by interviewing customers, interpreting needs and objectives, forecasting proposal costs and benefits, and making recommendations as to proposal continuance. Create system conceptual design by analyzing system requirements, determining appropriate technical approaches, producing functional design overviews and making formal presentations.

Maintain a solid understanding of the customer’s business, including goals, objectives, work processes, and their end product of service.

Define and document detail systems design by developing an action plan, determining system requirements, identifying system conventions, and conferring with customer to ensure conformance to requirements. These may include systems such as: Server/Client or network or telecommunications infrastructure, plant and EP systems.

Provide technical support on systems such as client/server, networking, and other communication system infrastructure being implemented by writing system and operational documentation, conducting user training, providing production procedures, and lifecycle maintenance procedures as needed; and assisting users during the transition process.

Interface with vendor’s technical support center, search the vendor’s website, research the system architecture functionality, and learn to use the system tools to assist/coach customers in the implementation of new functions or in troubleshooting process and data problems.

Must participate on the Emergency Response team (ERO) when designated. Must support the biennial refueling outage.

REQUIRED EDUCATION AND EXPERIENCE

Level I: A Bachelor’s Degree from an accredited college or university in a computer related field; OR an unrelated Bachelor’s Degree plus one year experience; OR , an AA plus three years’ experience; OR, in lieu of degree, a High School diploma plus five years’ experience. High school diploma or GED required.

Level II: Bachelor’s Degree in a computer related field from an accredited college or university plus three years’ experience; OR , an unrelated Bachelor’s Degree plus four years’ experience; OR, in lieu of degree, a High School diploma plus seven years’ experience. Experience needs to be directly related to Information Systems/Help Desk. High school diploma or GED required.

Level III: Requires a Bachelor's degree from an accredited college or university in a computer discipline and five years of progressive experience in IT client/server or networking systems operations; OR an Associate’s degree from an accredited college or university and seven years of IT client/server or networking systems operations; OR in lieu of degree, nine years of directly related IT progressive experience in IT client/server or networking systems operations. A high school diploma or GED is required.

PREFERRED SKILLSET

Experience with MS Exchange Online (M365) and Exchange on-premise, MS Teams Admin, MS Server 2016/2019, Powershell (related to exchange and teams management), MS Exchange Server 2016/2019, and/or Cisco Unified Communications (VoIP) and/or Avaya phone system management

Additional experience with Satellite Phones management, Microsoft 365 Groups - Teams Group management, recovery and retention, Email Archival/retrieval and data management, Exchange server Upgrade experience, and/or Experience with ITIL based change management practices

Salary Range

Level I Salary: $66,184 minimum to $82,730 midpoint

Level II Salary: $76,062 minimum to $95,077 midpoint

Level III Salary: $87,478 minimum to $109,347 midpoint

Typically, selected candidates are hired at a salary rate between the minimum and midpoint of the range, based on applicable experience and qualifications, market rate, internal equity, and budgetary allowances.

Equal Employment Opportunity

We are an Equal Opportunity Employer and do not discriminate due to race, color, age, gender, gender identity, sexual orientation, ethnicity, religion, national origin, veteran status or on the basis of disability.

EEO is the law, click here to learn more

This posting is open until filled.

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