About us Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. National Grid is hiring a Senior Technical Inspector, Quality Assurance for our Gas Pipeline Safety & Compliance organization in Providence, RI. ## Job Purpose Perform compliance and quality assurance and pipeline safety management assessments of company and contractor personnel to ensure construction, maintenance, and gas operations activities are performed in accordance with all applicable Federal and State code requirements, work methods, policies and procedures. Ensure field personnel are operator qualified (OQ) and able to demonstrate the necessary job knowledge and competencies of the work task being performed. Promote a culture focused on pipeline safety and operational compliance. ## Key Accountabilities + Through field observations and assessments; collect, organize, and examine data in order to support the safe and reliable delivery of gas service to customers + Identify deficiencies and overall pipeline safety performance trends or patterns which may adversely impact the quality and safety of operations + Provide recommendations and assist in implementation of corrective actions in order to improve the quality and safety of gas operations performance + Provide “on-the-job-training” and mentoring of crew personnel as needed to maintain compliance obligations and/or meet quality standards for work being performed + Participate on Incident Analysis teams (IA’s) to determine root cause and identify sustainable corrective actions + Provide routine performance updates at Safety Briefs to help field operations personnel increase focus on areas of pipeline safety management + Encourage adoption of National Grid’s Pipeline Safety Management System and create a focus on compliance ## Supervisory/Interpersonal- Experience Required + Strong interpersonal skills and have the ability to develop, maintain and manage relationships at all levels within the Company. ## Qualifications + Bachelor's degree preferred + 5-6 years of work experience in utilities or similar regulated industry + Excellent oral and written communication skills are a must, as are excellent observation and documentation abilities and a high degree of personal integrity + Self-motivated, confident, efficient, decisive and committed to a strong and consistent quality assurance program + Strong inter-personal skills that support working constructively with others + Extensive and significant knowledge of one field of gas distribution industry work or broad technical depth in multiple related fields + In-depth knowledge of industry regulations, safety rules, company policies, work methods and procedures + Familiarity with Company Operator Qualification program + Establishes the facts by asking probing questions and challenging initial responses from different sources + Uses direct persuasion to influence other using basic data, logic or a solid business case + Reviews work for accuracy and assure that all details are complete + Sees patterns or trends in data or situations, notices when something is similar to a past situation ## More Information This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and theirindividualexperience. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.