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NextEra Energy Assoc. Operations Coordinator - Florida City Gas in Port St Lucie, Florida

Assoc. Operations Coordinator - Florida City Gas

  • Date:Apr 29, 2021

Primary Location: Port St Lucie, FL, US, 34986

Company: NextEra Energy

Requisition ID: 53598

Florida City Gas is part of a national company with local roots in the communities we serve. We serve approximately 108,000 residential and commercial natural gas customers in Florida’s Miami-Dade, Brevard, St. Lucie, and Indian River counties. Join our team today.

Position Specific Description

Florida City Gas is seeking Associate Operations Coordinators to join their team in Port St. Lucie, FL.

This position provides 24/7 emergency response coverage – rotating shift work. Bilingual (English/Spanish) preferred.

Job Overview

Employees in this position will support field operations by performing emergency dispatch functions, dispatching of work as assigned, and coordination of line locating activities including resolving customer complaints and escalations. This job supports operations management and field service representatives for all items related to emergent order dispatch and line locating activities. Individuals utilize all applicable internal systems to ensure work is assigned and routed correctly and to find efficiencies that will harmonize in-day work related to emergency and line locating orders.

Job Duties & Responsibilities

  • Utilizes internal systems to ensure proper routing and dispatching of all emergency work orders

  • Compiles and analyzes large amounts of data and generates reports as needed

  • Utilizes internal systems to ensure proper routing and dispatching of all line locating orders

  • Provides feedback to field operations management regarding status of daily workload forecast versus actual metrics

  • Maintains current and accurate records of all field related activity for regulatory reporting

  • Identifies difficult situations and works with supervision to devise plans that will lead to positive outcomes

  • Administers tracking and reporting of business metrics for assigned field related activities

  • Performs other job-related duties as assigned

Required Qualifications

  • High School Grad / GED

  • Associate's or Equivalent Experience

  • Experience: 0+ years

Preferred Qualifications

  • Bachelor's Degree

  • Experience: 1+ years

Employee Group: Non Exempt

Employee Type: Full Time

Job Category: Operations

Organization: Florida City Gas

Location: Port St Lucie, Florida

Other Work Locations: Florida

Relocation Provided: No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

If you require special support or accommodation while seeking employment with NextEra Energy, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energydoes notaccept any unsolicited resumes or referrals fromany third-party recruiting firms or agencies. Please see ourfor more information.

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