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Avangrid Sr Technical Suppt Spec - Engineering in Pittsfield, Massachusetts

Sr Technical Suppt Spec - Engineering



Pittsfield, MA, US



Iberdrola is a global energy leader, the number one producer of wind power, and one of the world's biggest electricity utilities in terms of market capitalisation. The group supplies energy to almost 100 million people in dozens of countries including Spain, the United Kingdom (ScottishPower), the United States (AVANGRID), Brazil (Neoenergia), Mexico, Germany, Portugal, Italy and France, with a workforce of more than 35,000 people.

Iberdrola is leading the transition towards a sustainable energy model through its investments in renewable energy, smart grids, large-scale energy storage and digital transformation, to offer its customers the most advanced products and services. Thanks to its commitment to clean energy, Iberdrola is one of the companies with the lowest emissions and an international benchmark for its contribution to sustainability and the fight against climate change.

Job Information

POSITION – Union: Senior Technical Support Specialist - Engineering (19696) Pittsfield, MA




Use full range of administrative and technical knowledge and experience to assist and support management in meeting the objectives and responsibilities of the Berkshire Engineering/Construction Department. Adhere to Company standards and State and Federal codes. Update, maintain and ensure accuracy of computerized records and other data. Develop presentations and produce documents containing complex technical terminology. Maintain confidentiality of all written documents and sensitive discussions.

  • Work under the daily supervision of Company Engineers to facilitate construction activities. Applies knowledge/analytical skills to develop a range of complex activities and responds to inquiries from others; solve complex problems including new or unusual assignments. Complete work assignments independently or within minimal supervision/guidance; acts as a resource for colleagues and may coordinate activities for others.

  • Provides support to Gas Operations, Engineering, Construction, Marketing and other departmental activity by preparing reports, filings, policies and procedures and creating correspondences along with documenting these notifications to customers and in the database. Performs certain administrative duties for various departments as assigned, including interacting with both Union and Non-Union employees.

  • Creates and or manages departmental reporting requirements by preparing data and compiling monthly statistics for submission to the senior management team.

  • Manages own time to meet objectives. Fully shares responsibility for ensuring success of team efforts meeting or exceeding company goals.

  • Provide on-call winter coverage, for the operation of the company’s LNG plant via remote operations in the dispatch center.

Skills and Requirements

Working knowledge of personal computers including operation of office products (e.g., Microsoft Office) is required. Drafting and AutoCAD experience is required. Experience with database applications is required; some advanced software applications.1 to 2 years of SAP experience is preferred.

Must be able to effectively communicate (written and oral) with all levels of management and non-management employees and to interact professionally with co-workers, other Divisions, and organizations outside of Berkshire Gas, including BGC customers. Possess the ability to effectively and accurately organize large quantities of critical and confidential information that affect multiple constituencies. Applicant must demonstrate the ability to utilize analysis and presentation tools such as Microsoft Excel, Word, Power Point, along with interpersonal skills and work as a team member.


Bachelors - 2 years

Associates - 5 years

High School Diploma - 8 years


  • Develop Self & Others

  • Empower to grow

  • Collaborate and Share

  • Be a role model

  • Focus to achieve results

  • Be agile

  • Technical Skills

AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. Learn more about equal employment by following this link (

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