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Duquesne Light Company Shift Supervisor in Pittsburgh, Pennsylvania

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

Job Responsibilities:

  • Overall responsibilities to ensure safe and reliable Control Room operations and functions. In an operational manner, supervises all Control Room activities.

  • Coordinates all switching and clearing functions between the Distribution Operations Center supervisors and the Switching Dispatchers, including field resource allocation.

  • Analyze system disturbances, makes decisions, complies with directives and initiates timely and appropriate real-time corrective actions in collaboration with the Regional Transmission, Organization, Reliability Coordinator, Balancing Authority, Transmission Operator or successor during normal and emergency situations including, but not limited to: shedding firm load for preventing or relieving real-time overloads, isolating faulty equipment, minimizing interruptions, and re-establishing serviceable equipment, without obtaining approval from higher personnel to maintain the reliability of the Transmission System.

  • Approve the removal from service of equipment for maintenance or construction as conditions permit in order to maintain stability and reliability on the entire electrical system.

  • Supervises switching done by Switching Dispatchers on the transmission and sub-transmission systems. Supervise Switching Dispatchers during critical operating problems and apprentices during their training period.

  • Responsible for direct communication and interaction with the RTO. Responsible for maintaining Control Room compliance with all RTO, FERC and NERC standards.

  • Fully responsible for developing, scheduling, and implementing all Apprentice Dispatcher training.

Education/Experience Requirements:

Education Required: Bachelor degree in Electrical Engineering, or equivalent Operations experience, plus five (5) or more years’ experience in construction or operations. Must attain and maintain Regional Transmission Organization (if required) certification and NERC certification. Thorough knowledge of the DLCO safety rules and regulations. Understanding of the Collective Bargaining Agreement.


Proven ability to supervise other personnel in the operation of the transmission, sub-transmission, and distribution systems. Excellent verbal and written communication skills.

Physical Requirements:

Must have manual skill and dexterity for operating computers, supervisory control equipment, radios and telephones. Works for long periods sitting in an area without windows; no lunch hour provided, eating is done when time is available. During system emergencies the atmosphere can be tension-filled due to the potential for equipment failure on the bulk power system. There is a high volume of alarms (bells, chimes, telephones and radios) coming in 24 hours a day. Works three shifts and changes these shifts weekly, including additional shifts when necessary. During high volume periods, must be able to work including additional shifts when necessary. During high volume periods, must be able to work extended hours, under stressful conditions.

Duquesne Light Company is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light's commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.