Troops to Energy Jobs

Job Information

Duquesne Light Company Maximo Work Process & Systems Associate in Pittsburgh, Pennsylvania

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

Overall Purpose

Accountable to support the Operations Department work management processes and systems functions. Accountable to develop strategies to ensure user acceptance and effective use of the work management processes and systems, as well as the necessary development and tracking of appropriate measures and process controls.


  1. Work Management Processes. Support the processes throughout the Operations Department, which impact work management and resource planning. Collaborate with various business areas to ensure alignment with processes, solicit input from subject matter experts as required, augment processes as identified and communicate changes.

  2. Work Management System User-Support. Support users of the software tools for work management and scheduling of construction resources. Continuously evaluate the system in use to ensure its effective application is at the center of operational excellence.

  3. Work Management Process and System Training. Ensure new system releases are functional, training is organized and relevant, and associated communications are delivered timely and successfully. Work in partnership with other departments to guarantee system user acceptance and effectiveness.

  4. Productivity & Process Improvement Monitoring. Develop productivity measures in collaboration with the Work Scheduling area within the Work Management Department. These measures should monitor progress; including schedule adherence, as well as productivity for field workers and engineering groups. Also, utilize both standard reports, as well as create adhoc reports for various areas of the Operations Department to assist leadership in the area of continuous improvement. Both communicate to and support others as they analyze and utilize these reports.

  5. Mentorship. Provide mentoring through a transfer of information, techniques and best practices throughout the Operations Department. This includes development of new or improvement of existing processes in support of continual knowledge growth as an individual and within the team, group and company.

Additional Responsibilities:

  1. Participate in storm role duties

  2. Other duties as assigned.


  • Bachelors of Science Degree

  • Experience in construction, engineering, or operation of transmission and distribution assets; or a commensurate combination of education / experience is required

  • Position to be filled at Associate I-IV based on successful candidate's education and experience


Demonstrated ability to plan and recommend direct coursed of action through strong interpersonal and communication skills. Previous Maximo Experience or Computerized Maintenance Management System (CMMS) within a utility or industrial facility is preferred. Ability to analyze present processes and develop strategies to identify improvement opportunities and effectively implement change. Knowledge of and experience with transmission and distribution systems, business principles and financial planning.

Physical Requirements:

Normal office setting with occasional visits to the field that may be required to support this position’s job responsibilities.

Duquesne Light Company is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light's commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.