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Duquesne Light Company Manager, Learning & Development - Hybrid in Pittsburgh, Pennsylvania

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

Manager, Learning & Development

Overall Purpose:

This role will lead the Learning & Development function for the Duquesne Light Organization. This role will be responsible for development and execution of a company-wide learning strategy in partnership and collaboration with the business.

Job Responsibilities:

  • Lead the design, development, delivery and evaluation of inclusive and accessible learning and capability development solutions across the organization

  • Lead the Learning Governance Committee and Learning & Development subcommittees embedded across the business to optimize offerings and ensure a cohesive employee learning experience

  • Drive and/or develop inclusive and creative learning solutions (ILT, VILT, eLearning, microlearning, etc.) to meet the needs of employees and the business

  • Own the enhancement of existing and creation of new onboarding programs supporting new hires and new managers at all levels

  • Partner with Business Employee Resource Groups (BERGs) in order to deliver targeted learning needs that forward Duquesne Light’s DEI aspirations

  • Work in partnership with the DEI Team to facilitate the delivery of Diversity Equity Belonging and Accessibility (DEIBA) awareness and development programs across the enterprise.

  • Consult and collaborate with business leaders and colleagues to assess training & learning needs

  • Establish, track and analyze training and development metrics to measure learning progress and continuously improve offerings

  • Design and deliver business specific and company-wide programmatic offerings (Rotational, Emerging Leader, Engineering, IT)

  • Drive the utilization and ongoing management of Success Factors LMS, training course catalogue, maintain accurate learning records, web-based scheduler and Training Server functions

  • Establish and manage vendor relationships and the department-specific budget

Education/Education/Experience Requirements:

Roles at this level require a Bachelor’s Degree in Business, Human Resources, or other related field required.

Master’s degree in Organizational Development, Organizational Psychology, MBA or other closely related field preferred. Relevant experience to be successful in the given role is typically 7+ years in HR, Talent Management or related work. At least 3+ years of prior management experience is required.

Skills:

Ability to fully develop program, build business cases and execute ideas

Excellent communication skills, this includes presentation development and delivery skills

Ability to effectively collaborate, influence and negotiate with others; including delivery of difficult change management messages, excellent attention to detail

Supervisory:

Responsible for supervising two professional-level employees and matrix management of other professional staff based upon project scope.

Decision Impact:

Improves existing processes & systems using conceptualizing, reasoning, & interpretation skills. Solutions require through understanding of business strategies and issues. Defines broad based solutions that would require consideration of wider implications on organization results & resources.

Scope:

Primary focus is on day to day management of operational execution also develops and exercises business plans, policies, and procedures. Contributes to proactive planning exercises of management team as requested. Trains and develops staff. Plans the work flow. Looks for areas of process improvement and directs available resources to accomplish this. Leads changes and implementations for direct team as pushed down through the organization.

Duquesne Light Company is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light's commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

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