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Duquesne Light Company Data Governance and Quality Analyst / Specialist in Pittsburgh, Pennsylvania

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

The Data Governance and Quality Analyst is a new position within the Business Analytics group at DLC. The team uses a center-led approach to unlock actionable insights by fostering data literacy and stewardship, through the implementation of data governance, data quality, and analytical initiatives.

This role holds the potential for high impact to the business as it will represent the interests of Data Governance and Quality in companywide initiatives. The Data Governance and Quality Analyst will have responsibility for developing relationships and effective partnerships with all parts of the organization, working with both technical and business stakeholders. The individual will strive to understand data governance and quality issues; identifying opportunities for training, automation and process improvement.

E ducation/Requirements:

Roles at this level require a university/college degree with a preferred background in data (governance, quality, analytics, stewardship, data management, etc.). Relevant experience collaborating with cross-organizational business units is critical, ideally in a highly capital-intensive industry.

Knowledge, Skills and Behaviors:

Effective candidates will demonstrate a diverse set of skills and behaviors;

The ideal candidate will have the following skills

  1. Data background . Demonstrated quantitative skills – including working knowledge of IT infrastructure, various technologies/ platforms, and aligned vendor solutions and the capabilities they bring. Experience with Power BI or similar visualization tool including the data lineage and life cycle trail of the related configuration is a plus.

  2. Business perspective . Knowledge at the intersection of financial, operational and customer domains to drive business value, as well as awareness of the regulatory environment

  3. DMAIC . An understanding of the DMAIC improvement cycle.

  4. Analytical mindset . Demonstrated quantitative and data analysis skills, including exception handling and scorecarding. Experience with SQL or another programing language is a plus.

  5. Communication skills . Ability to engage cross-functional stakeholders, clearly communicate business needs to technical counterparts, and educate about the embedded value of the initiatives being identified and implemented. Experience writing documentation (i.e. guidelines, business requirements documentation, use case construction) is preferred.

  6. Domain experience. Institutional knowledge of the industry, including a thorough understanding of the utility business model, critical operations, customer interactions, and other external and internal stakeholder expectations and needs.

The candidate will demonstrate the following behaviors:

  1. Enthusiastic . Commitment to champion data and insights as a strategic business asset to drive significant improvements across the enterprise.

  2. Collaborative. Willingness to serve as a “bridge builder” and facilitator to traverse divisional siloes, create synergies between business and technology functions, and align shared efforts to enable measurable business outcomes.

  3. Agile. Capacity to deliver value to the business quickly and often by applying a pragmatic approach to develop governance and foundational analytic capabilities.

  4. Disruptive . Willingness to bring up new ideas and uncomfortable subjects, and to counter “not-invented-here” or “not worth the effort” attitudes to drive transformative change.

  5. Visionary . Strategic foresight to identify new business opportunities, capture any opportunities arising from technology and data advancements, deflect potential problems, and develop innovative, forward-facing capabilities that provide long-term enterprise opportunities.

Primary Duties & Responsibilities:

The Data Governance and Quality Analyst will be responsible for:

  1. Providing quality control/oversight for implemented Data Governance and Data Quality processes throughout the organization including Maturity Paths for Data Functional Areas

  2. Constructing Data Evaluations and Archiving/Retention plans for various applications, data concepts, and processes

  3. Conducting data literacy training for business and technical teams

  4. Facilitating the documentation of data management procedures, methods, techniques and steps followed to accomplish specific activities that produce certain outcomes

  5. Assisting with tenets of the Data Quality Program including actions to implement and measure data quality improvements across the enterprise

  6. Managing the Data Governance Community of Interest to help promote data concepts

  7. Providing support, administration, and coordination to the Data Change Control Board

  8. Maintaining and administering the Data Governance/Quality enterprise platform

  9. Collaborating to organize and implement policies, procedures, structures, roles, and responsibilities that outline and enforce rules of engagement, decision rights, and the accountabilities for the effective management of data assets

Supervisory

May coordinate the work flow of a given team. May support the review of work and training of other employees.

Scope

Primary Focus is on daily deliverables, outputs and reporting. Typically accountable for managing one’s own time and work flow. Responsibilities are generally tactical in nature and work is typically complex in nature requiring the incumbent to draw on previous knowledge to perform role. Has well-established capabilities, acts as a resource to less experienced staff on routine issues.

Decision Impact

Roles at this level require industry specific experience. Roles at this level typically require a university / college degree. With 5+ years of relevant experience. Certifications are often required.

Duquesne Light Company is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light's commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

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