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Cleco Disaster Recovery Analyst in Pineville, Louisiana

Depending on the volume of applications, this position may close to external applicants before the job posting end date expires.

About the Company

Becoming the leading energy company in Louisiana - helping our people and state thrive - means being mindful of the larger opportunities and evolving needs of all those we serve. So today at Cleco, we’re working from a view that starts behind the lines. Where we can see the full picture of possibilities and technologies. To line up our customers and communities with systems and services that power the good life today. And better lives tomorrow. We’ve always believed that electricity is something more than just electrons. To us, it’s the fuel for more productive days and work. The current that brings all of us closer together. The conduit that connects Louisiana’s present to Louisiana’s future.

Summary

The Disaster Recovery Analyst protects the data of a business, as well as their hardware and software, by creating, testing, and updating technical disaster recovery plans and business continuity plans. Develops recovery plans to implement in the event of a man-made or natural disaster. Works with the technology department to develop programs and look at resources that are necessary for technical recovery (such as offsite data storage). Develops and carries out procedures, programs, and policies in order to ensure the security of data, databases, information systems, and technology. Implement database designs, data models, data access, and table maintenance codes. Tests disaster recovery plans in order to make sure that appropriate plans are in place so as to prevent organizations from losing valuable data, hardware and software. Works closely with the business continuity team from other departments to ensure critical business process and applications are functional during a disaster. Present recovery and resumption plans to leaders and seek their approval before following through. Also provide training for staff members.

Key Responsibilities:

  • Monitor all aspects of actual recovery plan implementation and efforts, including initial emergency response, recovery procedures and business resumption processes.

  • Evaluate and maintain current business continuity and disaster recovery processes and procedures and make improvements when vital.

  • Transition and, if needed, build new processes for AWS aligned with industry standards.

  • Build relationships cross functionally with applications and cloud migrations teams.

  • Advocate for the importance of disaster recovery plans during the transition to cloud.

  • Collaborate with architecture teams to ensure disaster recovery processes are built into the new environment.

  • Conduct risk assessment and business impact analyses to identify vulnerable areas within IT's critical functions.

  • Define requirements for service providers to design and implement redundant systems, policies and procedures for disaster recovery and archiving to ensure effective protection and integrity of stored data assets consistent with Cleco data retention policy.

  • Participate in projects or project steps of varying size and has accountability for ongoing activities related to projects.

  • Conduct research on emerging products, protocols, and standards in support of contingency planning and business continuity, as well as services of third-party disaster recovery suppliers if applicable.

  • Advise Cleco staff members on their responsibilities concerning business continuity procedures and emergency response.

  • Measure and monitor customer (Cleco and relevant partners) satisfaction for Cleco business continuity and disaster recovery readiness.

  • Interpret internal/external issues and recommends innovative solutions and/or best practices.

  • Provide analytical support to management team.

Behavioral Competencies:

  • Action Oriented

  • Business insight

  • Collaborates

  • Communicates effectively

  • Drives results

  • Manages conflict

  • Plans and align

Technical Competencies:

  • Compliance

  • Business Requirements Analysis

  • Hardware Management

  • IT Data Management

  • IT Implementation and integration

  • IT Support

  • IT Testing

Qualifications:

  • Bachelor’s degree (Business Administration or Information Technology-related field preferred)

  • 3 - 5+ years of experience

Cleco is a privately owned regional energy holding company with two primary businesses. Cleco Power, our regulated electric utility business, owns ten generating assets with a total nameplate capacity of 3,357 megawatts and serves approximately 290,000 customers in Louisiana through its retail business and supplies wholesale power in Louisiana and Mississippi. Cleco Cajun, our unregulated electric utility business, owns eight generating assets with a total nameplate capacity of 3,555 megawatts and contracts that serve nine Louisiana cooperatives, five wholesale municipal customers and one electric utility.

In business since 1935, Cleco has deep roots. For more than 85 years, Cleco has kept pace with the ever-changing energy industry to serve its customers. Our corporate office is in Pineville, La. We have offices and 1,500 employees across the state near major cities like New Orleans, Baton Rouge and Shreveport. If you like great music, food and nature, with a dash of eccentricity, then Louisiana is a good place to call home.

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