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Arizona Public Service Energy Innovation Analyst, Senior - Demand Side Management Program Manager in PHOENIX, Arizona

Energy Innovation Analyst, Senior - Demand Side Management Program Manager

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Date: Nov 18, 2021

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.


The Demand Side Management Program Manager (Energy Innovation Analyst, Senior) is responsible for developing and managing the programmatic aspects for key Energy Innovation and Technology initiatives and projects, both customer and utility-focused, including budget oversight and reporting, project work plan implementation, key success indicator tracking and reporting, internal communication plans, training preparation and coordination, advanced technical assessments, and trend analysis. Develops and maintains technical expertise and act as lead on major projects and programs, coordinating and managing activities across multiple business units to extract the highest value. Develops relationships with key stakeholders both internally and externally. Reports to management on program status and provides advice on issues and opportunities.

Minimum Requirements

  • Bachelors' degree in Engineering, Science, Information Technology or related field and 5 years of prior relevant experience in the technology, power and/or natural gas sectors with an understanding of regulatory, technical and business issues impacting the industry. In lieu of Bachelor's degree, High School/GED plus 9 years directly related experience in the technology, power and/or natural gas sectors with an understanding of regulatory, technical and business issues impacting the industry including renewables, distributed energy and grid technologies.

  • Detailed knowledge and understanding of one or more emerging energy technologies and related business models, such as solar, energy storage, electric vehicles, energy management software platforms etc.

  • Experience collecting and analyzing data of medium to high complexity with multiple correlations and variables.

    Preferred Special Skills, Knowledge or Qualifications:

  • Experience working with the strategy and business development teams to assess technology-driven business opportunities, and build business cases for handling of the most impactful technologies.

  • Understanding of financial concepts and ability to model business scenarios.

  • Strong analytical skills with demonstrated ability to research initiatives and stay current with industry trends & developments.

  • Strong presentation and writing skills and ability to convey complex/technical content in a coherent and compelling story for audiences with varying levels of technical knowledge Ability to establish relationships with multiple technology teams and provide subject-matter expertise and advice relevant to specific business needs.

Major Accountabilities

1) Manage standard Energy Innovation related projects, both directly and through collaboration with other internal and external groups through effective research, data and trend analysis.

2) Research and understand relevant technology trends and emerging business models, including early stage developments.

3) Prepare regular business updates on industry trends, emerging technologies and technology-enabled business models, focusing on the potential opportunities and threats for the Company.

4) Develop analytical and technical capabilities and expertise in areas including: distributed generation, energy storage and smart grid technologies, regulatory and policy issues.

5) Work closely with other business unit teams to assess technology-driven business opportunities, and build business cases for handling of the most impactful technologies

6) Provide support and expertise in forecasting the business impacts of emerging technologies, and ensure these perspectives are factored into business case development.

7) Effectively interface and resolve project issues with departmental staff, other departments, regulatory agencies and other stakeholders to meet project requirements.

8) Maintain and foster business relationships with business units and vendors, participating in negotiations and evaluations to identify potential issues and risks.

9) Participate, as Company representative in various forums, committees and working groups dealing with various Energy Innovation technical, policy and regulatory issues.

10) Demonstrates a continuous learning mindset and knowledge of pilot and proof of concept goals and processes. Able to contribute to the construction of a POC plan and test platform.

Key Level Differentiators:

  • Has working knowledge and experience in own discipline

  • Continues to build knowledge of the organization, processes and customers.

  • Performs a range of mainly straightforward assignments.

  • Uses prescribed guidelines or policies to analyze and resolve problems.

  • Receives a moderate level of guidance and direction.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.

Flex Role:

This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work. Employees will have two options to choose from:

  • APS office based: The employee prefers to work most of the time from an APS facility.

  • Home based: The employee prefers to work most of the time from his/her home.

    *Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.