Philadelphia Gas Works IT Internship - LAN/WAN Engineer - Information Services in Philadelphia, Pennsylvania
The Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers. From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today. As one of the nation's leading natural gas providers, PGW prides itself on stability and continual growth. PGW is dedicated to becoming the Greenest Natural Gas Delivery Company in the region.
The PGW Internship Program is designed for students currently enrolled FULL-TIME at an accredited college or university with a sophomore classification or above ONLY.
If you are not a full-time student, please refer to our other current employment opportunities.
This Internship is designed for students that are available to work throughout the academic and calendar year.
Students will assist LAN/WAN Engineers analyze, design, test, and evaluate local area network (LAN) and wide area network (WAN) systems including but not limited to internet, intranet, and other data communications systems. Incumbents maintain and administer computer networks and related computing environments including network hardware, network systems software, telelcommincations hardware/software and all configurations to ensure network availability to all system users.
Maintains and administers computer networks and related computing environments including network hardware, network systems software, telelcommincations hardware/software, and all configurations.
Monitors system performance and provide security measures, troubleshooting and maintenance as needed
Trains users in use of equipment.
Adapts and modifies existing software to meet specific needs.
Installs and configures LAN/WAN software, Telecommunicatisns software/hardware as directed.
Assists in LAN/WAN network design and control.
Assist with Providing first level resolution of hardware/software platform problems in complex, multi-layered environment, tracks and monitors reported problems to ensure a timely resolution; follows-up with user to ensure issue has been sufficiently resolved.
Analyzes, recommends, and evaluates new hardware, software, and communications products for network compatibility and applicability; develops project status reports for assigned accounts and troubleshoots complex issues and concerns.
Communicates with clients to understand specific system requirements, tracks and monitors reported problems to ensure a timely resolution; follows-up with user to ensure issue has been sufficiently resolved.
Performs other special projects and assignments as requested.
Currently enrolled in Computer Science, Information Services, or other related field of study program
Certification in Microsoft or Cisco is a plus
Knowledge of Microsoft Lync is a plus
Knowledge of network monitoring, and health reporting as well as packet analysis.
Knowledge of business process reengineering concepts with the ability to solve practical problems, deal with a variety of situations where only limited standardization exists and lead requirements definition activities.
Be able to commit 15-20 hours/week to the program during the academic year.
Have a Sophmore classification or above.
Department for Portal Display: Information Services Department
External Company URL: www.pgworks.com
ADP Department #: Information Services Department 
Street: 800 West Montgomery Avenue