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PPL Corporation Transmission Control Center (TCC) Supervisor in Pennsylvania


Internal Title:

Transmission Control Center (TCC) Supervisor

Primary Responsibilities:

  • Provide direct supervision of the Transmission System Operators (TSO) in day to day decisions involving the operation, construction and maintenance of the transmission system to assure a high quality of service to customers.

  • Ensures the safe, reliable, and efficient operation of the transmission system in the PPL service area during normal and emergency situations.

  • Coordinates with stakeholders to ensure the Transmission Control Center meets outage and schedule commitments.

  • Acts as the reliability coordinator on shift.

  • Assists in the development of specific NERC compliance documentation for all NERC Standards. Assists developing standard documentation for RF, NERC and PJM audits. Provides testimony and gathers evidence for standards.

  • Ensures a highly motivated and effectively utilized staff by providing direct supervision and assessment to the TSO to improve team and employee performance through coaching and on-the-job training.

  • Contributes to the achievement of department objectives and commitments by effectively administering established policies and programs including those pertaining to safety, productivity, goal setting and work planning.

  • Provides direct OTJ and mentoring for employees, coordinating those activities with the Transmission Operations training group. Models the Human Performance behaviors desirable for employees.

  • Enables employees and self to seek continuous improvement in technologies and processes related to real time transmission operations, through constant study and personal development.

  • Supports event free operations in the Transmission Control Center by conducting human performance observations and supporting or leading Event Analysis.

  • Issues communications to key company personnel concerning significant system conditions and events. Coordinates notification of reportable incidents to customers, regulatory agencies, and stakeholders as appropriate.

  • Performs all duties of Transmission System Operator, as required, assuring required records and logs are up to date.

  • Ensures continuous supervisory availability by being available for call-out 24 hours a day, 7 days a week. Must be able to work a rotating shift schedule, including nights, weekends and holidays.

  • Can substitute on a temporary basis for Transmission Operations management.

Requisition ID:


Position Summary:

Responsible for supervising and coordinating the day to day activities of staff that are actively operating the bulk electric system (BES). The Transmission Control Center Supervisor maintains an overarching view of the entire transmission system, provides training and mentoring to staff and models PPL’s performance and behavior expectations. In addition, the position is responsible for providing coordination and direction of activities among Transmission System Operators, field crews and Relay Test in the event of a system disturbance.

Candidate Qualifications:

Candidates must meet the basic qualifications and pass all required tests or assessments to receive consideration.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility form upon hire.

Experience Level:


Recruiting Location:


Basic Qualifications:

  • Associate's degree in related technical field with three (3) years experience of distribution or transmission system operations experience or field operations experience at an electric utility. In lieu of degree, candidates with five (5) years of distribution or transmission system operations experience or field operations experience at an electric utility will be considered.

  • PJM Transmission Operator certification, NERC Transmission Operator certification and completion of PPL EU TSO training program are required within one (1) year of attaining position.

  • PJM Generation certification is required within two (2) years of attaining position.

  • Thorough understanding of transmission system dynamics including relationships of electric interconnections.

  • Extensive knowledge of electric system operation practices.

  • Successfully pass background screening for NERC/CIP or for any other regulatory requirement.

Equal Employment Opportunity:

Our company is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.

Regular or Temporary:


Preferred Qualifications:

  • Bachelor’s Degree in Engineering, Business or related discipline.

  • Five (5) or more years of experience in dispatch, transmission or distribution system operations, or utility industry experience.

  • Knowledge of PPL electric system, and operating practices.

  • Previous experience supervising employees.

  • One of more of the following certifications: PJM Generation or Transmission System Operator, PJM Gen or NERC System Operator

  • Ability to organize, prioritize and schedule work.

  • Must be able to direct the actions of others.

  • Strong PC skills including word processing and spreadsheet applications.

  • Demonstrate good written and oral communication skills.

Full-time or Part-time:


Corporate Summary:

As one of the largest investor-owned companies in the U.S. utility sector, PPL Corporation delivers on its promises to customers, investors, employees and the communities we serve. Our utilities - Western Power Distribution, Louisville Gas and Electric and Kentucky Utilities, and PPL Electric Utilities - provide an outstanding service experience for our customers, consistently ranking among the best in the United States and the United Kingdom. PPL has grown from a company with customers and facilities in one region of Pennsylvania to a diverse energy company with more than 10 million customers in the U.S. and the U.K. PPL provides energy for millions of customers while providing challenging and rewarding careers for thousands of employees around the U.S. and abroad.

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