Troops to Energy Jobs

Job Information

Entergy Programming Analyst II in New Orleans, Louisiana

Programming Analyst II

Date: Jun 12, 2021

Legal Entity: Entergy Services, LLC


*The preferred location for this positon is Little Rock, AR. Jackson, MS and New Orleans, LA may also be considered*

At Entergy, we’ve been planning for the future for more than 100 years. We’ve experienced a lot of change, generating power first from sawdust to now splitting atoms, harnessing sunlight and using abundant, clean and efficient natural gas.

We are on the verge of a monumental technology convergence, where reality swiftly catches up to possibility. The utility of the future does much more than keep the lights on and the gas flowing. It’s knowledgeable and skillful workforce will solve challenges and fuel a brighter, smarter, more prosperous future for everyone.

Having the lowest retail electricity rates of any utility in the United States drives economic growth within Entergy’s region, a key ingredient to sustained growth for any utility. We also believe a diverse workforce committed to personal and professional growth is critical to our success. We place a high priority on developing talent to meet current and future needs, giving employees opportunities to grow their careers their way.


This position is responsible for the daily management of operational and technical tasks, which require providing solutions that utilize programming/software skills to improve operational process and data management. Individuals are required to test functionality, troubleshoot issues and manage data reporting and analytics that touch a wide variety of data and programming databases associated with the timeliness and accuracy of customer billing, billing delivery, payment processing and credit & collections functions.


  • Plan, conduct and collaborate on programming assignments and projects for various functional areas

  • Conduct business and data analysis based on the project scope and objectives and develop policy recommendations to management based on findings

  • Document business requirements ensuring data quality controls, and programming work adheres to SOX controls/compliancy requirements.

  • Provide industry expertise and apply best practices to programming work based on experience.

  • Interact with department employees and leadership throughout the organization to identify issues that warrant future projects.

  • Analyze operational data and information and provide reports, forecasting/trend analysis and recommendations to appropriate work groups.

  • Approach work assignments with a continuous improvement mindset that will bring measurable improvements. Able to identify and implement new ideas and solutions without prompting and with minimum guidance; able to drive positive results

  • Partner with cross-functional teams (IT/Regulatory/Billing/Tax, etc.) as needed to improve processes that support a long-term resolution, including but not limited to researching, reviewing, and analyzing effectiveness and efficiency of requirements by developing strategies to elevate processes


Minimum education required of the position

Bachelor's Degree in a technical or business related field required or equivalent work experience. Desired: Master's Degree.

Minimum experience required of the position

At least 2-4+ years of relevant professional experience, with degree; OR in lieu of degree, minimum 4+ years of relevant professional experience

Minimum knowledge, skills, and abilities required of the position

  • High degree of proficiency of Microsoft Office: Word, Excel, PowerPoint, Access and PowerBI

  • Analytical skill set with proficiency in database programming using a diverse set of tools.

  • Strong verbal and written communication skills (must be able to communicate with all levels)

  • Presentation and reporting skills (suitable for use with executives, regulators, and key constituents outside of the Company)

  • Must be adept to learning Entergy's customer service/accounting systems including, but not limited to BW, CCS, AMI or other system applications

  • Skilled at managing multiple projects and/or assignments with the ability to adequately assess and assign priorities ensuring that commitments and schedules are met.

Any certificates, licenses, etc., preferred for the position

Certification in SQL, Java, C++ and/or Visual Basic or related knowledge

This posting is scheduled to close on 3/30/2021

Primary Location: Louisiana-New Orleans

Job Function : Professional

FLSA Status : Professional

Relocation Option: No Relocation Offered

Union description/code : NON BARGAINING UNIT-NBU

Number of Openings : 1

Req ID: 101940

Travel Percentage :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere ( to view the full statement.


As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

Job Segment: Law, Developer, Database, SQL, Data Management, Legal, Technology, Data