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Consumers Energy Sr Community Affairs Consultant in Multiple Locations, Michigan

Join the diverse and dynamic team that powers Michigan's largest energy provider and one of the nation's largest gas and electric combination utilities. Consumers Energy services 6.7 million of Michigan's 10 million residents - caring for our friends and neighbors in all 68 Lower Peninsula counties. We embrace a cleaner and leaner utility vision focused on eliminating energy waste and adding renewable energy from sources such as wind and solar.

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

The Community Affairs Area Manager has all of the requirements of a Sr Community Affairs Consultant II plus must have demonstrated leadership skills. May be responsible for leading a project with Sr Community Affairs Consultants in a specific subject matter area, performing local public affairs work, government liaison work, franchise renewals, etc, in addition to their assigned territory. Consistently serves as a subject matter expert in complex issues.

  • Corporate reputation and image management – thinks, acts and carries herself/himself like a CEO, customer advocate and company ambassador

  • Primary point of contact with strategic community influencers and stakeholders

  • Meaningful engagement and participation with municipalities, community and economic development organizations and associations

  • These relationships are essential in assuring the company has access when approvals are needed for franchises or permits, siting facilities, problem resolution or obtaining support from the community for company initiatives

  • Strategic and tactical leadership related to corporate philanthropy so that funds align with company and community sustainability priorities

  • Gaining favorable visibility and recognition through leadership and/or engagement in strategic community events

  • Plans, directs, communicates and collaborates with company executives to maximize the brand and key strategic relationships

  • A leader in corporate citizenship – inspires coworkers closest to the work to participate in volunteer activities

The community affairs manager must:

  • Possess excellent communication, public speaking, writing and problem-solving abilities through which she/he assists other coworkers to deliver the purpose and triple bottom line

  • Understand the purpose and the triple bottom line of the utility and be able to effectively assist others in communication plans relating to the business

  • Make public presentations, plan and lead public meetings on behalf of the company

  • Be able to lead and work within a diverse team of communication professionals as well as cross-functional teams

  • Deal with ambiguity in known facts when representing Consumers Energy internally and externally

  • Serve as a media spokesperson for natural gas or electric and must be adept at handling inquiries and working well with the operations team

  • Identify traditional and social media opportunities, develop the information, and disseminate through the appropriate channels

  • Assist local operation managers in communicating company information to employees

  • Be willing to work evening and weekend functions as appropriate; it is desirable for the community affairs manager to live within the designated geographical area

  • Be adept at the use of mainstream social media channels to connect and communicate with influential external stakeholders

Preferences:

  • Bachelor's degree in applicable field

  • 7+ years pf experience in public affairs with a specialty in community/governmental relations, sales, business development or media relations

Overview

The Communications Job Family is utilized in the Government and Public Affairs department of the Company. This job family provides advice and council regarding communications activities for all areas of the Company. Responsible for developing and creating information, educational programs and other informative processes for disseminating informational, educational, and promotional materials.

Nature of Work

The essence of the work that is performed by the Communications Job Family is a wide variety of business functions, at times involving very specific business disciplines.

At the lowest level in this job family, the work performed may tend to be of a routine and less complex nature where the work responsibilities can be proficiently performed after a relatively short training period. At this level the employee is more likely to be able to move to different functional areas of the Company.

At the highest levels in this job family the work performed will tend to be of a complex nature involving knowledge of various functional/specialized disciplines where the work responsibilities can only be proficiently performed after a relatively long training / experience-related time period and often requires an advanced degree. The work environment often includes dealing with risk and limiting exposure.

Leadership, management, facilitation and interaction with senior management will be markedly increased at the mid - highest levels of this job family while the need for direction and supervision will be markedly decreased. While problem solving and analysis will likely be required at all levels, recommendation and implementation becomes the norm at the highest levels and will often have a major bearing on the company’s business. In addition, skills such as the ability to think on your feet, composure under fire and effective communication across all levels of the organization and with outside customers/clients become more finely honed at the higher levels.

Essential Functions:

Plans and conducts public relations programs in order to disseminate informational, educational, and promotional materials concerning the activities of the Company. Prepares and distributes news releases, photographs, fact sheets, etc. to media representatives and other interested parties. Assesses public attitudes toward the Company and its programs; develops programs to promote favorable attitudes. Makes educational presentations to groups regarding Company programs and/or obtains professional personnel to do so. Reviews and analyzes for suitability, departmental reports and research data before release to the general public. Formulates procedures, policies, and guidelines for assigned communications programs. Performs duties of unusual significance or importance to the Company. Makes recommendations in areas of expertise. Develops program goals and plans for implementation. Develops alternative strategies for programs based on analysis and research in an assigned specialty area. Acts as a liaison with other agencies, organizations, and employees to coordinate communications programs. Plans and coordinates the training of staff in communications activities. Serves as a technical advisor and liaison with industry, community groups, and/or governmental agencies. Completes special projects. Prepares special studies and reports. Performs related work as assigned. Exemplifies safe work practices and follows the Company’s compliance standards. Regular attendance is expected.

Hours and Travel:

Meet travel requirements of the position. Work a flexible schedule, which may include evenings, weekends, holidays and overtime

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: sit, stand, walk, stoop, kneel, crouch, crawl, and use hands to finger, handle, or feel objects. The employee frequently is required to talk and hear. The employee must lift and move up to twenty pounds. The recommended maximum weight for employees to lift without the aid of other employees or a lifting device is 35 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.

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