Natural Rural Electric Cooperative Medical Claim Associate in Lincoln, Nebraska
The purpose of the job is to review, investigate, and analyze medical claim information for the NRECA membership. Is responsible for providing prompt and courteous customer service and information to plan participants, member systems, and service providers (physicians/hospitals/clinics), regarding NRECA’s plans. Must adhere to call volume standards, claim production standards, and quality standards for claim benefit determination and payments. This position is the first level in the claim associate career ladder.
Training Hours: M-F, 7:30 a.m. - 4:15 p.m.(for approximately 3-months)
After completion of training, M-F, 8:15 a.m.-5:00 p.m. with a rotating alternate work schedule of 9:15 a.m. - 6:00 p.m., 2-3 days per month + extended hours during the week and/or Saturday mornings when needed.