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Natural Rural Electric Cooperative Associate, Retirement Plan Distributions in Lincoln, Nebraska

  • Provides phone and e-mail support to members, benefits administrators, and other industry representatives requesting information, assistance and/or problem resolution across the NRECA defined contribution and defined benefit pension plans distribution administration.

  • Coordinates with internal business partners and cooperative benefits administrators on data and calculation issues that impact the facilitation of benefit payments.

  • Mails and tracks participant notices and letters to ensure compliance with NRECA and qualified plan requirements, ensuring appropriate document retention.

  • Performs detail review of incoming loan and benefit payment requests and supporting outstanding check reconciliation/resolution activities.

  • Responds to member requests for benefits information. Logs and documents communications (calls/emails/faxes) and processing work into logging/workflow systems and follows-up professionally, maintaining accountability through to resolution.

  • Maintains a broad working knowledge of pension plan policies, practices, procedures, and business applications.

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