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NextEra Energy Principal IT Voice Engineer in Juno Beach, Florida

Principal IT Voice Engineer

Date: Nov 23, 2021

Location(s): Juno Beach, FL, US, 33408

Company: NextEra Energy

Requisition ID: 57927

is one of the largest wholesale generators of electric power and renewable energy from the wind and sun in North America.

Position Specific Description

This position is an integral part of our Voice & Video Engineering team. We design, implement, and maintain the enterprise voice & video infrastructure for NextEra Energy and its subsidiaries - Florida Power & Light (FPL) and Nextera Entergy Resources (NEER). The position reports directly to the IT Voice & Video Services Manager with a location available in Palm Beach for the right candidate. This position requires experience with Cisco Call Manager, Cisco Unity, Cisco UCCX, Cisco 4000 routers, Cisco Webex, and Webex video devices. The right candidate will need to have a deep understanding of IP telephony and Networking. In this position, you will work with some of the brightest minds in the clean energy and utility industry as they work to ensure NextEra is the largest and most capable clean energy provider in North America and the best electric utility in the world.

  • This role is responsible for assisting with the design, leading the implementation, and supporting our enterprise voice & video infrastructure maintenance.

  • Act as the highest level of engineering escalation for issues encountered within the voice network environment

  • Subject Matter Expert on Cisco Call Manager and Voice over IP technology

  • Understand advances and changes in the technology industry and work directly with equipment manufacturers to assess new technologies and recognize how changes are applied to provide solutions to our business environment, to increase availability, reliability, business agility, or reduce operating costs

  • Analyze the business requirements of new projects requested by the FPL or NEER subsidiaries and help design network solutions to support their implementation.

  • Under limited supervision, contribute in a hands-on manner with the implementation of network infrastructure

  • Create as-built design documentation for all new projects and network engineering efforts and ensure they remain up to date as the network evolves

  • Maintain the availability and integrity of our enterprise network infrastructure, including wired and wireless networks, network security infrastructure, and voice transport infrastructure

  • Maintain network infrastructure security and compliance with all applicable industry and security standards (NERC CIP, PCI, SOX, etc.)

  • Experience with network management operational tools such as Cisco Prime, Netscout, and IBM Tivoli

  • Excellent oral, written, and organizational skills and the ability to multi-task projects with exceptional interpersonal skills and strong analytical skills

  • Travel will be required

Preferred Qualifications

  • Education – Bachelor’s Degree in Computer Science, Information Technology or other advanced science or engineering field

  • Certification – Cisco CCNP, CCDP or CCIE

  • Other - Experience with Agile methodologies and Kanban systems

Job Overview

This role is responsible for assisting with the design, leading the implementation, and supporting the maintenance of our enterprise network infrastructure. Employees in this role work directly with management, project managers, and business leaders to ensure that projects are successfully delivered on-time and within budget. This position acts as an escalation point for issues that are encountered in our 24x7 environment to ensure that the availability and performance of our systems is maintained. Employees also ensure that all documentation is accurate and up-to-date and that our infrastructure remains secure at all times.

Job Duties & Responsibilities

• Works directly with equipment manufactures to assess new technologies and how they can be applied to provide solutions to increase availability, reliability, and business agility or to reduce operating costs

• Analyzes new projects and designs network solutions that will support their implementation

• Participates in the implementation of network infrastructure

• Creates as-built design documentation for all new projects and network engineering efforts, and ensures they remain up-to-date as the network evolves

• Maintains the availability and integrity of our enterprise network infrastructure, including wired and wireless networks, network security infrastructure, and voice transport infrastructure

• Maintains the security of network infrastructure and compliance with all applicable industry and security standards

• Acts as the highest level of engineering escalation for issues encountered within the network environment and security environments

• Demonstrates experience with network management operational tools such as Cisco Prime, Netscout, and IBM Tivoli

• Performs other job-related duties as assigned

Required Qualifications

• High School Grad / GED

• Bachelor’s or Equivalent Experience

• Experience: 7+ years

Preferred Qualifications

• Bachelor’s Degree

Employee Group: Exempt

Employee Type: Full Time

Job Category: Information Technology

Organization: NextEra Energy Resources, LLC

Relocation Provided: Yes, if applicable

Where permitted by applicable law, NextEra Energy requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy and provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies . Please see ourfor more information.

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