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FirstEnergy Corp. Business Analyst in Johnstown, Pennsylvania

Business Analyst


Johnstown, PA, US, 15904

Job Function: Business Analyst

Employee Type: Reg Full Time (FT)

Requisition ID: 37026

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with Penelec, a subsidiary of FirstEnergy Corp. [PN]

This business analyst position within the Engineering Services organization will be located in the Penelec service territory.

Responsibilities include :

  • Modeling and forecasting available resource hours and assist Project Managers with monthly financial forecasting.

  • Compiling, analyzing, and comparing known and anticipated work with the planned resources availability.

  • Identifying gaps in work resources.

  • Attending and participating in forecasting meetings with operating company leadership, as well as monthly planning meetings.

  • Providing a high level of service, continuous support and proactive involvement to leadership and peers.

  • Conducting business-specific research and analyzing data, interpreting results, and assisting in implementation activities when necessary.

  • Providing sound customer service by exceeding customer needs.

  • Responding to questions and be able to explain Company Process and Policies to customers

  • Maintaining Company Policies and Processes in difficult situations and discussions

  • Representing Penelec as a member of Corporate Teams

  • Contributing to solutions by taking the initiative in developing alternatives and recommendations.

  • Providing ideas and suggestions to improve moderately complex work processes and/or projects.

  • Actively seeking ways to build, challenge, and add value within scope of assignments.

  • Developing and completing stakeholder analysis.

  • Independently anticipating and meeting internal/external customer needs.

  • Contributing to strategic planning regarding the use of internal vs. contracted labor based on projected workloads and project needs.

  • Providing financial reporting as requested by Rates and Regulatory regarding the capital and Operations & Maintenance spend.

  • Assisting with the development and presentation of the annual capital budget process.

  • Anticipating and delivering consistent results with the ability to work independently, focused on committed deadlines with end goal in mind.

  • Working rotational On-call duties for storm, IT, or customer events which at times can be non-business hours.


  • Two to four-year degree in Business, Accounting, Finance or related discipline is preferred

  • In lieu of a degree, a minimum of 2 years of related work experience is required. Related work experience includes demonstrated ability to troubleshoot and solve problems in a production support environment; analytical skills to effectively resolve accounting and billing problems, and identify and implement process improvements.

  • Collaborate effectively with co-workers and subject matter experts to achieve business unit objectives

  • Deliver quality, accurate work within established deadlines

  • Knowledge and experience participating in the storm restoration process

  • Skilled in both oral and written communications in order to contribute to meetings and capture requirements as well as write documentation, specifications, procedures and process flows

  • Problem solver who can make quick decisions and effectively manage multiple activities

  • Willingness to undertake assignments involving unfamiliar subjects and possesses an aptitude to learn quickly.

  • Willingness to travel to locations within the service territory

  • Possession of a valid Driver’s license and access to a personally owned vehicle

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team

Nearest Major Market: Johnstown

Job Segment: Business Analyst, Engineer, Law, Strategic Planning, Finance, Engineering, Legal, Research, Strategy