Alliant Energy Distribution Center Dispatcher in Janesville, Wisconsin
Receives and executes orders from the Transmission System Operations, GENCO System Operation Center or other authorized personnel and dispatches employees as described in the Electric Emergency Manual.
Responds to emergencies in accordance with company policies and procedures to minimize customer impact (SAIFI, SAIDI, etc.), taking all necessary actions to maintain system integrity by: sectionalizing, monitoring system conditions, or other appropriate action.
Uses distribution system tools and applications to monitors gas and electric systems. Takes action, documents and reports as required.
May monitors the operation of substations and distribution facilities in the company's electrical power system using SCADA in order to insure adequate transmission of electricity. Initiates emergency call tree action and routes information to appropriate departments and personnel (i.e. Field Operations Leadership, Corporate Communications, Key Account Manager, etc.).
Notifies proper personnel and dispatches company technicians on electric and gas trouble, and service calls.
Receives and dispatches all emergency Digger's Hotline requests throughout the company.
Follows prescribed company policies and procedures.
Must be able to work in a highly stressful environment and to be able to deal with multiple tasks and situations simultaneously.
Responds to after hour emergencies as required.
Performs other duties which are similar, related or incidental to this position.
Requisition ID:3749BRPosition Type:Regular Recruiting Location(s):Janesville, WI Schedule Type:Full-Time Posting Details:
Alliant Energy is currently recruiting for a Distribution Center Dispatcher in Janesville, WI. In this challenging role you will dispatch for electric and gas services, receive customer trouble and service tickets or calls. monitor the gas systems, call employees for emergency work or notification purposes, coordinate field response, documents and updates systems and reports as well as monitor the overall electric distribution grid and are responsible for documenting switching activities. Operations provide service 24 hours a day, 7 days a week.
This position requires the applicant to live within 30 minutes of the Janesville Operations Center.
Job Category:Power Distribution Job Qualifications:
Preferred minimum of two years of experience in utility operations/construction.
Thorough knowledge of electric and gas systems and how they operate.
Ability to troubleshoot electric and gas problems by analyzing available information.
Demonstrated ability to perform and efficiently multi-task under adverse conditions and communicate effectively with employees and public agencies.
Thorough knowledge of company policies and procedures pertaining to switching, dispatching and emergency response.
A working knowledge of distribution system operations applications.
Strong communication skills including grammar, punctuation and telephone etiquette.
Demonstrated ability to perform accurate work in a time frame which meets department objectives.
Ability to follow written and verbal instructions.
Ability to work in a culturally diverse work group and to perform the physical requirements of the job.
Valid driver’s license.
Ability to successfully pass pre-employment screening assessments.
This position is covered by the Department of Transportation regulations on drug/alcohol testing (CFR 49, Parts 40 and 199), and is subject to drug/alcohol testing according to said regulations.
We are committed to providing an inclusive work environment for all and are proud to be an Equal Opportunity Employer M/F/Disability/Protected Veteran.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Posting Title:Distribution Center DispatcherTalent Gateway Posting Details:In this challenging role you will dispatch for electric and gas services, receive customer trouble and service tickets or calls. monitor the gas systems, call employees for emergency work or notification purposes, coordinate field response, documents and updates systems and reports as well as monitor the overall electric distribution grid and are responsible for documenting switching activities. Operations provide service 24 hours a day, 7 days a week. Apply by: 5/20/18