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Premier Power Maintenance Protection & Controls Sales Coordinator in Indianapolis, Indiana

Company Overview:Like our name states, Premier Power Maintenance is the “premier” organization in the market to provide exceptional service and value to our customers in six primary areas: Third-party electrical testing (Acceptance & Maintenance), Commissioning, Electrical Engineering, Safety Training, Specialty Installation, and Repair. Our goal is to assist our customers in achieving a safe and reliable power system. People are our biggest asset. We pride ourselves on having some of the most highly skilled and qualified field and engineering personnel in the industry, and our safety record is second to none. We have a commitment to keeping all team members safe by adhering to intense safety programs and having industry and location/equipment specific training as well. Our customers know, that they can call Premier Power Maintenance day or night, and we’ll respond with safe, reliable solutions that provide outstanding value with attention to detail at every level. Customer service and integrity at all levels is what Premier Power Maintenance has built its reputation on, and that commitment will not waiver.

Reports Directly to:Director of Sales & Marketing

Reports Indirectly to:Protection and Controls Operations Manager

Job Location:Indianapolis, IN Office

Protection & Controls Sales Coordinator Job Summary:This position is at the forefront of representing the Protection & Control Division of Premier Power Maintenance in a professional, caring and customer focused role. Primary duties of the role are the sales coordination, account management and new business development within the division. The successful candidate understands that in most cases, they are the primary contact and interface with the company. How they respond and communicate with the customer is of utmost importance. Representing the brand with passion, professionalism, integrity, knowledge and understanding customer needs will be the cornerstones of success for both short- and long-term goals.

Makes sales calls and interacts, primarily on the phone and occasionally in person, and other means to both new and existing customers as required

  • Assists regional sales teams to proactively increase P&C new business and expand business with existing customers

  • Coordinates with the sales team, P&C Supervisors, and customers to develop project proposals and quotes based on customer requests, including collecting customer information, proposals development/writing, documentation of scope, and solution research/investigations

  • Makes sales calls and interacts, primarily on the phone and occassionally in person, and other means to both new and existing customers as required

  • Handles multiple customer inquiries simultaneously

  • Develops and maintains a high level of rapport with customers to build and foster trust

  • Provides customer support and assist in resolving customer issues

  • Secures market level pricing feedback from customers

  • Partners with Operations to coordinate project mobilization and execution

  • Partners with Operations to assist management with existing projects including financial tracking and the development of change orders

  • Ensures that materials, tools, manpower and equipment are scheduled to meet project deadlines

  • Assists in the management and tracking of test equipment and other vital company assets

  • Participates in bi-weekly meetings with the Sales and Operations teams to discuss potential or existing issues as well as opportunities for improvement

  • Participates in safety meetings and trainings

  • Promotes the company’s culture as a great place to work for all team members

  • Protects Premier’s integrity and value by keeping information confidential as required

  • The above list of duties is not to be construed as an exhaustive list; other duties logically associated with the position may be assigned

Knowledge, Skills and Abilities for Protection & Controls Sales Coordinator:

  • Knowledge of the sales process, and long term customer development. Understands the concept of what “the Customer Experience” is and works to exceed expectations

  • Read and interpret request for proposals, testing standards, regulatory policies, manuals, schematics, and wiring diagrams in order to develop comprehensive and accurate pricing

  • Basic knowledge of electrical generation, transmission, and distribution systems and industries

  • Knowledge of the Protection and Control Industry including NERC and FERC requirements is a plus

  • Experience in electrical or construction project management, including the ability to layout projects and generate value engineering proposals for various projects

  • Excellent attention to detail

  • Capable of working independently with passion, industry knowledge, focus, and integrity

  • Strong negotiation skills including the ability to communicate on all levels with internal and external groups

  • Ability to organize, prioritize, plan their personal work, review their accomplishments, successes, deficiencies, adjust as necessary, and meet customer goals, personal goals, and deadlines

  • Ability to multitask, prioritize and work well under pressure to meet goals and deadlines

  • Must have strong computer skills including Microsoft Office Suite

  • Experience using project scheduling, management, and accounting software is a plus

  • Communicates effectively, in writing and verbally, with customers, peers, and management

Work Environment:

  • Must live within 60 miles of the Indianapolis, IN Corporate office

  • Corporate business hours are 40 hours per week, Monday-Friday, 7:30am-4:30pm

  • Must be willing to take calls, work on proposals, assist customers, give technical advice and travel outside the scope of normal business hours. Up to 10% travel may be required

Other Requirements:

  • Must be able to pass all pre-employment screening

  • Must possess a valid driver’s license.

  • Must be willing to obtain a NFPA 70-E and CPR training

Education and Work Experience for Protection & Controls Sales Coordinator:

  • Knowledge of specialized equipment and diagnostic test techniques for commissioning and acceptance testing is preferred but not required

  • An Associate degree in a technical field, business, management or a related field, electrical engineering or electrical engineering technology is preferred

  • In lieu of a degree, 2 to 4 years of project management experience in the electrical contractor / utility market will be considered

Benefits:Premier Power Maintenance firmly believes that each team member is part of our family. Therefore, Premier Power Maintenance offers an exceptional benefits package, including:

  • 100% of premiums paid by employer for team member short-term disability, long-term disability, and life insurance.

  • 100% of medical, dental, and vision insurance premiums for the team member and 50% of the premiums for dependent coverage.

  • Generous paid time off policy and 8 paid holidays per year.

  • Performance bonuses.

  • 401k matching and discretionary profit-sharing plan.

  • Company vehicle or stipend for personal vehicle.

To learn more about Premier Power Maintenance, please visit our website at

Premier Power Maintenance is an EEO/AA employer who values and embraces workplace diversity. All qualified applicants are encouraged to apply regardless of race, age, gender, sexual orientation, nationality, disability and/or veteran status.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.