Job Information
NRG Energy, Inc. Manager, Robotics Process Automation in Houston, Texas
As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future!
The Manager, Robotic Process Automation (RPA) will be responsible for developing and executing the automation strategy through the Pipeline and Delivery teams and promoting intelligent automation throughout the organization. The Manager, RPA is also responsible for articulating technology approaches to automation, demonstrating the value of the technology, and assisting business teams in identifying and valuing automation opportunities.
Responsibilities:
Define and execute Automation Program Strategy
Manage Automation Pipeline from process identification to intake and through documentation
Manage a diverse team of Analysts, Solution Architects, Developers, and Implementation partners
Manage delivery of all automation solutions: currently including Unattended & Attended robots, Communications Mining, and Intelligent Document Processing but not limited to these solutions
Develop and track metrics and key performance indicators to support automation program
Act as Program Manager to manage budget, deliver program communications, and provide governance
Develop and manage Citizen Business Analyst Program: Identify candidates, run training sessions, and support Citizen Business Analysts as necessary
Advocate & educate the business on Automation and manage both top-down and bottoms-up ideation efforts
Strategically target areas of the business and deliver Automation presentations to leadership
Host ideation sessions with targeted business teams to identify automation opportunities
Educate and mentor Business Analysts in automation documentation best practices
Stay current on new technology (within RPA, AI (Artificial Intelligence), and ML (Machine Learning)) in the market that could support the business solution requirements
Perform other duties as assigned
Work Experience, Qualifications, & Requirements
Minimum requirement of a Bachelor’s Degree, Master’s Degree preferred
Minimum 5 years of relevant experience
Self-motivated, with a process improvement mindset
Strong conceptual and analytical skills with demonstrated outside-the-box problem solving skills
Understands all the stages of the Automation Lifecycle and can clearly articulate that to stakeholders to ensure consistent communication
Strong presentation and communication skills – ability to communicate with influence and motivate audiences
Strong relationship building skills
Customer focused
Ability to understand the big picture, and capable of also breaking down outcomes into smaller actionable steps
Ability to communicate and influence at all levels of leadership
Continuous Improvement experience/background
Understanding and use of UI Path tools, or equivalent RPA tools
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.
NRG Energy, Inc.
- NRG Energy, Inc. Jobs