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Xcel Energy Temporary Customer Care Clerk (Eau Claire, WI) Job in Eau Claire, Wisconsin

Location(s): WI - Eau Claire

Do you want to start your career at a leading energy company with lots of room to grow? If you’re ready to work hard in an environment where you’ll be challenged, respected, and encouraged to develop your skills and talents, an entry-level job at Xcel Energy is your first step.

Due to the current pandemic circumstances, onboarding and new hire training will take place virtually until employees can safely return to the office later this year. To accommodate this, all new hires will need to have access to reliable high speed internet, a personal computer, and a place in their home or other location where they can attend new hire training without interruption.

Are you looking for some extra cash and a flexible work option? Choose your own hours, and work anywhere between 15 and 40 hours a week, no weekends or shifts after 6 pm, and $11.30/an hour.

Xcel Energy is currently hiring part-time, seasonal Customer Contact Clerks to complete data entry tasks. This position covers our peak season, and the primary function is entering web service orders into the customer billing system.

You must attend a one-week, 40 hour training class, and training class start dates and times will vary.

After training, you can work as few as 15 hours a week all the way up to 40.

This is a temporary, seasonal position that could last up to, but not to exceed December 31, 2021.

Position Summary

The Clerk’s primary responsibility is entering web service orders into the customer billing system. Accountable for individual performance indicators of productivity and accuracy. Regular, reliable attendance is an essential job function.

Essential Responsibilities

  • Responsible for accurately entering in details from service orders via multiple communication channels. Performing consistently to meet objectives and goals. Performing work and handle customers in a professional and respectful manner.

  • Performing other limited duties as assigned, including projects as needed

Minimum Requirements

  • High School education or equivalent required.

  • 1 year experience in a customer service environment required.

  • Strong attention to detail with a high degree of accuracy.

  • Ability to work independently and in multiple computer systems.

  • Must be results oriented.

  • Good verbal and written skills required.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

Posting Notes: WI - Eau Claire || WI - Eau Claire || United States (US) || Customer And Innovation || 66965:Customer Contact Ctr Skypark || Part-Time || Non-Bargaining ||

The anticipated starting base pay for this position is: $11.30 per hour

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Requisition Number: 30007

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Individuals with a disability who need an accommodation to apply please contact us at