Otter Tail Corporation Supply Quality Engineer in Dawsonville, Georgia

Company Overview:

BTD is a fast growing metalworking company. We provide custom metalwork services for some of the world’s top brands. Our 1100+ employees work from four facilities throughout the Midwest and Southeast. We invest in our people, our equipment, and our facilities to offer our clients the best value possible. We are also a wholly-owned subsidiary of Otter Tail Corporation, a publicly traded company on NASDAQ.

Summary: Serve as main quality contact person in regards to part acceptability for supplied parts or services and works directly with production, sales and engineering to meet customer expectations. Respond to calls from production, sales, engineering and the customer to resolve issues regarding product quality from supplied parts or services. Assesses, develops and maintains suppliers through strategic selection, data driven assessments, issue resolution, lean policies and value analysis. Is a resource to train and improve supplier awareness in regards to achieving customer quality expectations and requirements. Communicates all improvements made to supplied product and services to ensure future estimates and processing plans of current product are accurate.

Safety is #1 at BTD: Our expectation is that every employee: 1) Strictly follows safety policies, rules and safe work methods. 2) Promptly corrects or reports safety hazards or unsafe conditions. Promptly reports injuries for prompt diagnosis and treatment. 3) Makes regular suggestions for safety process improvements to support continuous improvement in safety.

Essential Functions:

  • Provides suitable options to leadership that ensure BTD quality reputation and cost control when questions or concerns are brought up in regard to part quality and customer expectations.

  • Reviews suppliers’ quotes at the time of PO for accuracy. Is a resource for suppliers at the quoting stage to ensure supplier quotes are meeting customer specifications and expectations

  • Gives guidance to quality auditors and inspectors to answer questions regarding quality for specific customers and is able to perform inspection of products to confirm status of suspect material.

  • Maintains familiarity with customer’s specifications, part application, inspection methods, production processes and all other factors affecting the production of the customer’s parts.

  • Identifies weaknesses in processes that negatively affect part quality and contributes ideas for corrective action.

  • Execute issue resolution through BTD Corrective Action system including reviewing and approving supplier Corrective Action plans and, when needed, getting customer QE involved in the approval process.

  • Executes supplier audits based on BTD supplier evaluation process. Based on audit finding works with suppliers in developing or improving supplier quality processes.

  • Works closely with supplier to ensure that processes are capable of producing a quality product that meets the customer’s requirements; assures process changes made to improve quality do not negatively affect productivity.

  • Works in combination with sales, purchasing and supplier to identify cost savings projects.

  • Promotes safe work environment, conducts self within company mission, vision and values.

  • Complies with BTD’s management system and processes.

  • Performs audits to validate adherence to BTD management system; assists with developing appropriate corrective actions.

  • Travels to all company locations and to customers as requested.

  • Performs other work related duties as requested.

Qualifications, Knowledge, Skills and Abilities:

Graduation from high school or equivalent and two or four year technical college or university with degree or certificate in a technical field with a minimum two (2) years directly related experience; six (6) years directly related experience may substitute for advanced degree. Must possess a valid Driver’s License.

Experience and Skills Required: At least two years of recent BTD experience in operations, manufacturing engineering or quality (outside experience in similar organizations with similar processes may substitute) which include the following skills and abilities:

  • Ability to effectively communicate with computer, phone, drawings and written skills.

  • Strong project management skills in driving customer quality expectations across all of BTD.

  • Strong working knowledge of the equipment, materials, methods and practices in use of productions quality assurance operations at BTD.

  • Strong working knowledge of the BTD management processes and procedures system and the ability to enforce company standards.

  • Ability to read, interpret and understand the use and application of production blueprints and specifications.

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.QualificationsRequiredPreferredLicenses & CertificationsRequiredPreferred