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ConEdison Solutions Service Specialist II in Danbury, Connecticut


For nearly two decades, Con Edison Solutions (CES), Con Edison Development (CED) and Con Edison Energy (CEE) have been leading national providers of retail and wholesale energy services. Now, they are part of Con Edison Clean Energy Businesses (CEB), a wholly owned subsidiary of Consolidated Edison, Inc., one of the nation’s largest investor-owned energy companies. The CEB are the second largest owner of solar electric generating projects in the United States and 7th largest globally. The CEB have assets in excess of $6 billion and revenue in excess of $1 billion.


We offer great career opportunities and are able to check some of your boxes including:

• Be a part of a market leader and one of the largest solar energy producers in North America

• Improve the planet by helping us further reduce carbon emissions

• Collaborate on a dynamic team of high performing professionals

• Create and improve on our renewable innovation

• Obtain a customized career path

• Obtain a competitive compensation package

• Select from comprehensive health plans and other benefits

• Utilize our generous tuition reimbursement program

• Participate in social causes


A successful candidate will be a technically proficient, customer centric individual who is focused on resolving service and warranty related issues for residential, commercial, industrial and municipal customers. A team player who can reach inter-departmentally to find solutions to system related issues. Hands on experience with trouble shooting inverter and monitoring errors is a must. Experience on both residential and commercial rooftops with common racking products is a key to this role.

You must be eligible to work in the US independent of company sponsorship.

  • Visit customer sites to diagnose and repair system issue

  • Receive inbound customer service/warranty calls

  • Collect and submit necessary information to open and closeout service tickets

  • Shipping and receiving activities for damaged equipment and replacements


  • High school diploma / GED equivalent

  • Related technical degree preferred

  • NABCEP certification preferred

  • OSHA 30 preferred

  • Forklift certification preferred

  • Valid CT driver’s license


  • Minimum of 3 years’ experience in a solar maintenance role OR

  • A combination of 1 year in a maintenance role with at least 2 years of installation experience

  • Minimum of 1 year experience working on pitched roofs

Job Skills:

  • Ability to work independently, managing and maintaining schedules

  • Excellent verbal and written communication

  • Ability to drive long distances

  • Use tools, ladders, safety equipment and computer

  • Work on roofs safely

  • Critically think



We offer a very competitive salary with annual target bonus, 401k plan with company match, comprehensive benefit package, generous time off policy, matching Employee Stock Purchase Plan, excellent Tuition Aid Program and a collaborative working environment in a growing organization.

Equal Opportunity Employer: Consolidated Edison is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law.

Con Edison is a federal contractor subject to VEVRAA and desires to receive priority referrals of protected veterans.

Requisition ID: 2021-2321

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