Manager, Technical Training (Electric Utility)

Concord, NH, US, 03301

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.

Purpose

This position is responsible to design, develop, deliver, and evaluate technical training programs that ensure full compliance with the Company’s safety policies and procedures, Corporate Operating procedures, and all applicable governmental codes and regulations. Responsible for supporting the development, documentation, and maintenance of Electric Operating Procedures, managing the Linemen Apprenticeship program, Substation Electricians program, advanced Journeyman training, Metering training and hands on compliance training.

This individual needs to be an expert in field operational procedures with the ability to instruct trainee's and evaluate knowledge transfer and knowledge retention. The role requires providing input and guidance to Operations Management and Human Resources during resume evaluations. This input is to ensure that new employees within the apprentice training program understand the requirements in reference to their required skillset, training requirements, on-going performance evaluations and peer reviews as part of their apprenticeship training and development (gating) process. This role also requires undertaking documented performance evaluations, assessing candidates progress through Liberty's Training and Apprentice programs which, in some cases, leads to an employee's dismissal from the program.

This role would also include participation in testing and evaluation of new tools, materials, and equipment; the ongoing revision and maintenance of standards, operations procedures, and training materials; as well as participate in incident investigation and implementing SIR remediation plans. This role needs to be able to develop and lead training in the classroom, in a hands-on lab, and on-the-job site while exhibiting safe work practices, identify risk, and safely increasing production efficiencies.

Accountabilities

• Able to Identify hazard and professionally present safe alternatives

• Build and maintain all hands-on training labs and training aids

• The ability to assess training needs and develop relevant training to support safe work practice(s)

• Conduct field inspections to identify and implement corrective actions though training

• Has a strong operational understanding and is able to transfer that knowledge to others

• Has the respect of the Operations group and considered a Subject Matter Expert

• Strong organizational skills and self-motivated

• Develop a method to consistently measure training result and document to an auditable level

• Interpret state and federal code for field personnel and develop training in accordance

• Be the Subject Matter Expert for development and delivery operational training

• Able to work and perform in a team environment, collaborate with others, handle multiple projects, and meet deadlines

• Work well with other teams such as standards, tool committee, and engineering

• Manage electrical apprenticeship program from hiring to Journeyman including documentation of progress and deficiencies

• Routine meetings with Operational Management about apprentice progress and current training needs

• Track and schedule training needs for apprentice progression and promotions

• Work through annual budgeting process and manage budget throughout the year

• Evaluate, select, and purchase all training curriculum

• Oversees the maintenance of the training yard and training labs

• Establish and maintain a consistent measurement for apprentice progression for the East Region

• Develop remediation plan for sub performing apprentices

• The lead on all apprentice peer reviews

• Facilitates decisions on who is accepted into the electrical apprenticeship

• Has strong influence on decisions during the apprenticeship gating process

• Helps with other regions training needs when asked (BELCO training assessment, accident investigation, apprenticeship development)

• Build or modify hands-on training as the industry changes with new tools, equipment, and technology

• Build specialized training to remediate risk identified by SIRs or unsafe work practice(s)

• Manage a training program that is interesting and has operational value

• Manage a training program with strong fundamental foundations and hazard controls

• On site safety coaching and mentoring visits as a subject matter expert in high voltage procedures

• Available for Storm response and Incident Investigation

Education and Experience

• College or professional program of 3 years or less required

• 5-10 years’ experience

• Unrestricted Class A CDL Required

• Journeymen Lineman or Journeyman Substation Electrician

• Wood pole climbing skills

• Requires a combination of technical knowledge and communication skills to effectively facilitate learning to various target audiences and respond to questions from employees, customers, and the public.

• Successful performance requires a strong working knowledge of electrical power transmission, distribution, and generation (i.e., Electrical Transmission/Distribution Systems and Substation).

Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.

What we offer

Company funded Pension program

401k with Company match

Full insurance benefits (health/dental/vision/life)

Collaborative environment with a genuine flexible working policy

Share purchase/match plan

Defined Contribution savings plan

Top Talent Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.