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Colorado Springs Utilities Administrative Specialist - Information Technology in Colorado Springs, Colorado

Administrative Specialist - Information Technology

Job Type: Administrative Support

Pay Range $21.79 to $26.15

Location Colorado Springs, CO

Posting Close Date 5/12/21

Administrative Specialist – Information Technology

In 1924, Colorado Springs voted to create a four-service utility of electricity, natural gas, water, and wastewater services. Since then, as a municipal utility, our focus has been providing exceptional customer service while keeping costs low. Colorado Springs Utilities was recently awarded the Diamond Designation from the American Public Power Association (APPA). The Diamond status is the highest awarded by the APPA, recognizing our utility for having some of the highest ratings in reliability, safety, workforce development, and system improvements, among the more than 2,000 public utilities in the nation.

Come join our talented Information Technology (IT) Services Department within the Business Office Domain as an Administrative Specialist . The Business Office Domain supports all other IT Domains through administrative support, financial and contracts management, resource planning and allocation, scorecard metrics analysis and reporting, communication planning, and audit compliance. As an Administrative Specialist, you will be responsible for providing critical scheduling and logistical support to the IT General Manager and IT Managers to ensure efficient and effective performance and operations of our department.

Why should you apply to this role?

Our IT department’s ability to operate and perform efficiently is dependent upon you! This role is highly visible in supporting the success of our IT leadership team. You are excited about the opportunity to provide a variety of specialized administrative support functions to the IT department, from managing day-to-day schedules and logistics to assisting with department projects of moderate complexity.

Your job responsibilities include...

  • Providing time-sensitive administrative support to IT, including managing and maintaining complex calendar schedules for IT senior leadership

  • Facilitating the production and distribution of IT department electronic newsletters

  • Maintaining the IT department SharePoint site

  • Providing administrative support for meetings, including scheduling, preparing, and distributing agendas, coordinating meeting room logistics and arranging for supplies or materials, documenting and distributing meeting minutes and tracking of action items to ensure completion of tasks

  • Ordering and managing office supplies and materials

  • Organizing supply rooms, mail locations, office space locations, conference rooms and assure areas are prepared, neat, organized, and stocked

  • Receiving, sorting, and distributing mail and/or deliveries

  • Assisting IT leadership with the recruitment of positions to include scheduling interviews, creating interview packets, and new hire provisioning

  • Preparing, proofreading, and formatting memos, letters, reports, and presentations for delivery to internal and/or external customers

  • Creating purchase requisitions, reviewing, processing, and tracking invoice expenditures, and reconciling Purchasing Card (P-Card) purchases

  • Maintaining electronic and/or paper filing systems for rapid recall and sharing of information and documents

  • Generating and distributing reports, spreadsheets, publications, presentations, and other materials considered detailed and/or complex in nature

  • Providing administrative support for department projects

Who you are...

You are likely someone who comes with at least three or more years of experience in a high-level administrative capacity supporting leaders in a fast-paced environment. Proficiency in the Microsoft Office suite of products (Word, Excel, PowerPoint, and Outlook) along with SharePoint is highly preferred. Additionally, knowledge of records management principles and practices, basic bookkeeping and budgeting principles, purchasing practices and procedures, and proficiency with managing complex calendars and scheduling high-volume meetings is highly desired for this role. Familiarity with the TALEO Applicant Tracking System, Microsoft Teams, Maximo, QuickBase, and Bananatag is also a plus.

In addition to the technical aspects of this job, you excel at multi-tasking in a fast-paced environment, taking initiative, being action-oriented and remaining composed under pressure, maintaining confidentiality, and communicating and sharing information effectively and appropriately. You are someone who uses critical thinking skills and creativity to effectively resolve issues and complete tasks timely and accurately. Additionally, you are eager to leverage your strong attention to detail and sound decision-making ability to ensure seamless team and departmental operations, and use your strong interpersonal skills to provide excellent customer service to Colorado Springs Utilities’ internal and external customers.

What a career at Colorado Springs Utilities can offer you:

  • The ability to stay ahead of the business curve with our established priority to continually update and incorporate state-of-the-art technology

  • The opportunity to work for a pioneer in providing four utility services in one enterprise with a 100-year reputation for integrity

  • A work culture dedicated to innovation, collaboration, and synergy

  • The stability vital for growth-oriented careers

Colorado Springs Utilities offers a comprehensive benefits program to help you and your family protect your health and financial security.

  • Medical – Select from three medical plans including a Health Savings Account compatible plan

  • Voluntary Wellness Program – Earn incentives, gift cards, and gym membership reimbursements

  • Dental – Select from two plans including orthodontia coverage

  • Vision Insurance – Voluntary plan covering a full range of vision care services

  • Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses

  • Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses

  • Disability Insurance –Short-Term and Long-Term coverage provides income replacement for illness or injury

  • Life Insurance – Term life coverage with the option to purchase supplemental coverage

  • Paid Time Off – vacation, personal leave, sick leave, holidays, jury and bereavement

  • Vacation Buy – Purchase additional vacation time

  • Pension – Colorado PERA retirement plan funded by both employees and the organization.

  • Retirement Saving Programs - Supplement your pension with PERA 401(k) or PERA Roth 401(k), ICMA Roth IRA, ICMA 457 or 457 Roth plan

  • Educational Assistance – Financial assistance for qualifying courses

  • Additional Benefits - Employee Assistance Program, and Long-Term Care Insurance


  • Colorado Springs Utilities is considered an essential business delivering critical services to our community. During the current coronavirus (COVID-19) pandemic, we are hiring for a variety of positions. Interviews for many positions will leverage remote technology solutions, including the enhanced use of email, telephone, and video solutions where possible. We appreciate your patience and understanding during this time.

  • All postings will close at 11:59 pm on the Posting Close Date. Candidates must apply for the position prior to this date and time. If the Posting Close Date is blank, the position will remain open until filled .

  • Starting pay will be determined at the time of offer based on the experience, education, and training of the successful candidate.

  • Colorado Springs Utilities does not sponsor work visas of any kind (including but not limited to F-1, H-1B, or TN visas). Eligible applicants must be authorized to work in the United States.

Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Our differences make us richer. Learning and growing from one another makes us more than what we were. We want our workforce to be as diverse as our business and recognize the limitless benefits of this commitment. Our desire is to have the organization reflect the diversity of the Pikes Peak Region. As an Equal Employment Opportunity employer, it is our commitment that no person shall be unlawfully discriminated against because of race, color, national origin or ancestry, sex, age, religious convictions, veteran status, disability, political beliefs, sexual orientation or gender identity. Affirmative Action is Colorado Springs Utilities’ effort to ensure positive steps are taken to have a representative workforce reflective of the relevant available labor force.

For more information regarding applicant rights, visit

Have a question? If you have a question about a position or need assistance from a recruiter, email us at or call 719-668-7500.

Accessibility Accommodations . If you are an individual with a disability or disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.

E-Verify and Right to Work Notice . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.

Job Type: Administrative Support