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Tennessee Valley Authority IT Operations Engineer (B) - 510567 in CHATTANOOGA, Tennessee

IT Operations Engineer (B) - 510567

Job ID:510567Location:CHATTANOOGA, TNRegular/Temporary:

Responsibilities

IT Operations Engineer (B) - 510567

Organization: Information Technology

Department: Technology Platform Services

Location: Chattanooga or Knoxville, Tennessee

Posting Open: 11/16/2020

Posting Close: 11/25/2020 at 11:59 PM EST

Salary: Competitive

The IT Operations Engineer role encompasses the engineering and support of TVA’s public cloud, automation and DevSecOps platforms. An ideal candidate would possess the following:

  • On-call support experience troubleshooting complex cloud and/or DevOps systems

  • Experience administration of Microsoft Azure in an enterprise environment

  • Experience with PowerShell and/or Ansible

  • Experience automating tasks leveraging error handling and logging

  • Experience with Infrastructure-as-Code

  • Familiarity with AWS

  • Experience with continuous integration and continuous delivery (CI/CD) tooling and methodology

Job Summary

  • Follows the engineering design process to provide complete IT solutions including hardware, software, configuration, and process based on collaboration and analysis with stakeholders, industry best practice and best value solutions.

  • Leverage advanced knowledge in multiple technologies; collaborate with peers to analyze performance of components and systems to trouble shoot, evaluate performance, and determine capacity. Uses root cause analysis, corrective actions, tactical planning and strategic planning to correct problems, provide improved response and project long term investments required to provide sufficient support for IT Services to the business.

  • Maintain the infrastructure to assure compliance with configurations, patches and approved designs. Active participant in the change management process to properly execute change with minimum impact to the services provided.

  • Participate with IT peers as needed to properly support the IT infrastructure on a 24x7 basis including on-call duties, shift work, and emergency support can be required including travel to various locations away from the employee’s primary work site.

  • Develops standards and guidelines that promote best of breed operation and maintenance practices.

  • Develop and implement policies, procedures, and associated training for managing infrastructure, resources, administration, appropriate use, and disaster recovery.

  • Other duties as assigned, including but not limited to the participation in audits, security reviews, incident investigations, and presentations for TVA at professional events.

  • May serve as a work leader, in a non-supervisory leadership position, having job-related responsibilities to lead project assignments in a broad or specialty area.

Supervision Received

Independently performs assignments with instructions as to general results expected. Works under the direction of a team leader or department manager and receives minimal technical guidance on unusual or complex problems.

Skills and Proficiencies(May be job or organization specific)

  • Ability to manage or participate on complex issues impacting the infrastructure.

  • Advanced Knowledge of server including Solaris, LINUX, Windows Server, VMWare ESX, VCloud, EMC, and JVMs in all areas (examples: configuration, tuning, capacity management, security, compliance, monitoring, automation, support, vendor relationships, and other areas) Hardware including ORACLE, HP Blade, CISCO UCS, Veritas. Knowledgable in developing, implementing, trouble shooting and supporting cloud based solutions. In depth knowledge and understanding of a broad range of management, compute and networking technologies.

  • Ability to work with or lead a cross-functional team of IT professionals.

  • Must have an in-depth working knowledge of TVA High Availability Systems and/or Critical Infrastructure.

Minimum Qualifications(Consistent with Classification Standard)

A Bachelor’s degree in computer science, engineering, mathematics, business administration, or related field of study; or equivalent education, training & experience.

Completion of approved TVA Progression Plan or 24-48 months of comparable and relevant work experience.

General understanding of business environment, i.e., budgeting, life-cycle costing, customer support.

Several years of comprehensive experience in supporting the operation of large, multi-dimensional systems Demonstrated knowledge of transformation impact, change management, and business metrics.

Strong facilitation, negotiation, and intervention skills. Excellent communication skills, both oral and written.

Ability to challenge and influence teams in a fast-paced, deadline-oriented environment while dealing diplomatically with internal and external partners.

Must be able to maintain elevated clearances including but not limited to, NERC-CIP, Sensitive, and / or Nuclear Fitness for Duty clearance.

Equal Employment Opportunity

TVA values and embraces diversity. We encourage all individuals to apply regardless of race, color, national origin, ethnicity, gender, sex, abilities/disabilities, sexual orientation, religion, veteran status and age. We strive to be inclusive of all the people we serve across the Valley.

TVA is an Equal Opportunity employer and complies with all applicable laws and regulations regarding equal employment opportunities. Any applicant or employee who believes s/he has a discrimination claim (including harassment or retaliation) must contact TVA’s Equal Opportunity Compliance office within 45 calendar days of the event or action s/he believes to constitute discrimination, harassment, or retaliation.

Drug-Free Workplace

All TVA Non-Nuclear employees are covered by TVA's Federal Drug-Free Workplace Program Plan, in accordance with Executive Order 12564, Public Law 100-71 and the Mandatory Guidelines for Federal Workplace Drug Testing. Information regarding the Drug Free Workplace Program can be found atwww.samhsa.gov/workplace. TVA Non-Nuclear employees in Testing Designated Positions, including those performing safety-sensitive duties are also subject to random drug testing. TVA Nuclear employees are subject to random alcohol and drug tests in accordance with 10 CFR Part 26 as mandated by the Nuclear Regulatory Commission (NRC).

How to Claim Vet Preference

If you are a U.S. Military Veteran and would like to be considered a preference-eligible veteran for the purposes of your employment application to TVA, please take the necessary actions outlined in the application process. Please submit your military documents each time you apply for a position.

How to Submit Documentation:

1) Upload documents after you complete the application by clicking Careers Home, Cover Letters and Attachments, and Add Attachment, or

2) Email documents to[email protected]

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